Collect relevant information about the task environment

Find ways to use resources more efficiently

Devise strategies that will allow an organization to take advantage of opportunities and counter threats

Get close to customers and learn what they want

Unlike the global environment, the domestic environment is fairly stable and certain



Entry into the global marketplace leads to heightened competition abroad, but not at home



#25. Two reasons managers should be concerned about doing business with countries characterized by a totalitarian regime are __________ and _______________.

They are less stable, and have more expensive labor

They produce low quality goods, and have more expensive labor

They are less stable, and often abuse human rights

They often abuse human rights, and produce low quality goods

#26. The way that doctors and nurses treat patients is often governed by ___________.

Individual ethics

Societal ethics

Work place ethics

Professional ethics

#27. When managers behave in a manner that prevents knowledge of their activities from reaching the public they are using a ______________ response to social responsibility.

- defensive

- accommodative

- proactive

- obstructionist

A good decision results in selection of goals or courses of action that all stakeholders agree with



Non-programmed decision making occurs when there are no ready-made decision rules that managers can apply to a situation.



Most decision making that relates to the day-to-day running of an organization is non-programmed decision making.



Bounded rationality refers to the cognitive limits on human decision making as crucial in decision making



Satisficing is searching for the optimal solution to a problem



Systematic errors are errors that people make over and over and that result in poor decision making.



A principal that requests a new teacher be hired for every increase in enrollment of 40 students is using what type of decision making?





The six-step decision making model begins with which step?

- developing alternative solutions to a problem

- evaluating alternative solutions

- ranking alternatives

- recognizing the need for a decision

#36 When several people making a decision together strive for agreement at the expense of accurately assessing information, they are guilty of:

- prior hypothesis bias

- cognitive bias

- groupthink

- escalation of commitment

Regardless of the specific decision a manager is responsible for, the process underlying it is either programmed or unprogrammed. Which of the following is likely to be a programmed decision for a manager?

- the decision about how much inventory to hold

- the decision to invest in a new kind of technology

- the decision to launch a new promotion campaign

- the decision to enter a new market

#38 The administrative model of decision making assumes that decisions are always made under uncertainty and risk. One limitation on decision making is that the number of alternatives a manager must identify is so great that it's difficult to evaluate it all before making a decision. This limitation is known as _________________.

- incomplete information

- bounded rationality

- satisficing

- ambiguous information

Once managers have generated a set of different alternative courses of action, they must evaluate the advantages and disadvantages of each. Which of the following represent the four criteria managers should consider when evaluating alternative courses of action?

- legal, ethical, profitable, practical

- ethical, economically feasible, socially acceptable, practical

- legal, ethical, economically feasible, sensible

- legal, ethical, economically feasible, practical

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