D. - roast breast of chicken
- pasta
- peas and carrots
- apricot sauce
E. - grilled fillet steak
- cubed fried potatoes
- peas
- a half of tomato
- parsley butter
F. - steamed haddock
- germinated rice
- mixed vegetables
- parsley butter
II. Match the passengers’ comments on the left with suitable expression by CAs on the right.
- No chicken for me. - It’s poached.
- I’m not hungry. - I’m sorry, there’s no more beef.
- Can I have just a snack? - Yes, I think so. Did you order one?
- What’s in the main dish? - Yes, what exactly would you like?
- Do you have a vegetarian dish? - It’s beef goulash with mushroom sauce.
- How is the salmon cooked? - How about beef?
- Can I have the beef instead? - Would you like something else instead?
III. Name the following main courses (dishes) that may be served during the flight.
1. Meat dishes:_______________________________________________
2. Fish dishes:_______________________________________________
3. Poultry dishes:_____________________________________________
4. Vegetables:_______________________________________________
5. Cereals:__________________________________________________
Dialogues
Aperitif serving
1.
CA. - Would you care for a drink, sir/madam?
P. - Yes, please.
CA. - Would you like wine, cognac (brandy), vodka, whisky, liqueur,
beer or cocktail?
P. - Let me start with a short drink.
CA. - Would you prefer gin or vodka, cognac or whisky?
P. - Whisky on the rocks, please.
CA. - You’re welcome. There you are. Would you like a juice, a
refreshment?
P. - Please some mineral water without ice.
CA. - I see. Would you prefer sparkling (carbonated) or non-sparkling
( non-carbonated/still) water?
P. - Please sparkling water.
CA. - With pleasure. There you are.
2.
CA. - Can I get you anything to drink, madam?
P. - What wine can you offer?
CA. - Red and white, dry and half dry, sweet and half sweet and also Russian sparking wine or French brut champagne.
P. - Where was red wine produced?
CA. - It’s Moldavian (Georgian/Armenian) red wine. (It’s from Moldavia, Georgia, Armenia). Would you care to taste before I pour you a glass?
P. - Yes, please. It’s very tasty.
CA. - I’m glad you liked it. There you are. Would you care for a juice or a mineral water?
P. - Please, orange juice and not much ice in it.
3.
CA. - Would you care for a drink, sir?
P. - Yes, of course. What beer can you offer?
CA. - We’ve got lager, light and stout.
P. - Light, please.
CA. - Here you are.
Juice, refreshment, sir?
P. - No, thanks.
4.
CA. - Would you like some red or white wine or a tin(can) of beer, sir?
P. - Could you offer a stronger drink, steward? Let’s say vodka or whisky.
CA. - Yes, but such drinks are not complimentary because you are travelling economy class. Which one would you prefer?
P. - Vodka, please. What’s the price?
CA. - ?10 a bottle (of 500 ml).
5.
CA. - Mr. ………., as soon as we are at our cruising level we will be serving cocktails and beverages. May I take your cocktail order now?
P. - A Bloody Mary, please.
6.
CA. - Mrs. ……………., after take-off would you like to order a drink from the bar?
P. - No, thank you.
Remember to use. (“Care”).
- Would you like to drink, sir/madam?
- Can I get you anything to drink?
- Would you care for a drink?
- Would you care to try the wine?
- Would you care to taste before I pour you a glass?
- Would you like to order a drink from the bar?
- May I take your cocktail order?
Appetizer (Starter) Serving.
1.
CA. - Would you care for a fish or a meat appetizer (starter), sir?
P. - Please, fish. What is it cooked of?
CA. - Sturgeon caviar, salted salmon and crab sticks with garnish.
P. - Fine.
CA. - There you are. Enjoy you meal, sir.
2.
CA. - Would you like a meat or a fish starter.
P. - No fish. I prefer meat. What is it prepared of?
CA. - Roast beef, ham and carbonade.
P. - Is the ham fat or lean?
CA. - It’s lean.
P. - OK. I don’t mind having a meat appetizer.
CA. - You’re welcome. Enjoy you meal, madam.
Hot Meal Serving.
1.
CA. - Would you like to have grilled fillet steak and pasta or chicken Kiev and saffron rice or poached salmon and mashed potatoes?
P. - Steak, please.
2.
CA. - Would you care for roasted venison or roast breast of chicken or steamed mackerel?
P. - Steamed fish, please.
CA. - For garnish we can offer you green peas, green beans pods, carrots,
cauliflower, vegetable marrow, corn-cobs, wild rice and pasta.
P. - Some vegetables, please.
CA. - You’re welcome. Enjoy your meal, sir.
3.
P. - I’d like chicken.
CA. - I’m sorry, there is no more chicken.
Would you like fish Kebab or beef stew instead?
4.
P. - Do you have a vegetarian dish?
CA. - Yes, I think so. Did you order one?
5.
CA. - Excuse me, sir. Could you pass this tray to the passenger by the window?
P. - Yes, certainly.
CA. - Thank you.
6.
P. - This food is cold.