Complete the dialogue with following words.
Hairdryer, double, shower, lift, sea, key, phone, TV.
- Can I have a (1) _____ room for tonight, please?
- Would you like a room with a (2) _____?
- Yes, please. And with a (3) _____, please.
- All our rooms have a TV, a (4) _____ and a (5) _____. I can give you room 25. It has a view of the (6) _____. Here is your (7) _____. The (8) _____ is over there. The room’s on the second floor.
Match what you want on the left with what you need on the right.
| You want: | You need: |
| 1) to have a drink in your room | a) the lift |
| 2) to go to the top floor | b) an outside line |
| 3) to open your door | c) a shower |
| 4) to get up at 6 am | d) a mini-bar |
| 5) to phone your country | e) a hairdryer |
| 6) to watch the news | f) a wake-up call |
| 7) to wash your hair | g) a TV |
| 8) to dry your hair | h) a key |
Choose the right words to complete the sentences.
1) At reception / reservation you can order room / lift service.
2) We’d like a two / double room with a view / see of the garden, please.
3) The lift is after / over there. Take it to the second floor / room.
4) Please fill / write in this form / bill.
5) I’d like a sit-up / wake-up call at 7.30 and I’d like to make / have breakfast in my room, please?
6) I have a luggage / reservation for a single / one room with a bathroom.
7) Can I cash / have the bill, please? I’ll check / change it now.
8) I’m leaving today. Can I exchange / order some dollars here before I pay / check out.
Match the words on the left with the words on the right to make expressions.
| 1) service | a) room |
| 2) room | b) access |
| 3) double | c) conditioning |
| 4) internet | d) service |
| 5) air | e) TV |
| 6) satellite | f) included |
Complete the sentences with necessary words.
Double / twin, service, room, check, tip, reception, heart / centre, stay.
1) Have you booked a _____?
2) Could you first check in at _____?
3) Do you want a single or a _____?
4) Does the price include _____?
5) The hotel _____ included internet access, 24-hour reception and a restaurant.
6) Service wasn’t included, so I left a 10% _____.
7) The hotel is in the _____ of the town, close to all the main attractions.
8) At the end of your _____ at a hotel, you normally have to _____ out by midday.
Rewrite the sentences on the left starting with the words given. Keep a similar meaning.
| 1) I was able to use the internet. | a) I had internet _____. |
| 2) Did you book a table? | b) Did you make a _____? |
| 3) The hotel was fully booked. | c) There were no rooms _____. |
| 4) You don’t pay extra for service. | d) Service is _____. |
| 5) Did you book it before you went? | e) Did you book it in _____? |
| 6) Is there somewhere to leave the car? | f) Do you have _____? |
| 7) If you have a chance to put up at a hotel you are lucky. | g) If you have a chance to _____ in a hotel you are lucky. |
| 8) We’d like a room for two with bath for the night. | h) We’d like a _____ with bath for the night. |
| 9) When travelling it is better to reserve a room in advance. | i) When travelling it is better to _____ s room. |
| 10) When staying at the hotel we had our breakfast in the refreshment room downstairs. | j) When staying at the hotel we had our breakfast in the _____ downstairs. |
Translate into English.
1) На мое имя забронирован двухместный номер с видом на море.
2) Очень жаль! У нас нет свободных номеров.
3) Сколько дней вы предполагаете пробыть в нашей гостинице?
4) Мне нужен номер на одного с ванной. Я собираюсь пробыть здесь неделю.
5) Мне нужен номер с завтраком и кондиционером.
6) Вот Ваш ключ. Ваш номер на седьмом этаже. Лифт там.
7) Заполните, пожалуйста, эту форму.
8) Можно воспользоваться телефоном?
9) Можно заказать обслуживание в номер?
10) Я хочу пожаловаться. В моем номере нет полотенец.
11) Я уезжаю и хотел бы оплатить счет.
12) Могу ли я выписаться?
13) Могу ли я расплатиться наличными?
14) Сколько стоит двухместный номер с завтраком? Завтрак входит в счет?
15) Я собираюсь остановиться на неделю.
Match the words and the symbols.
| reception single room double room lift ground floor bar |
You are staying at the hotel.
| 1) Ask the floor manager: a) to call a taxi for you b) to wake you up at 7 o’clock c) to give you your room key d) to book a ticket for a concert Model:Please, do this, madam. | 2) Ask the maid: a) to wash and iron your shirt b) to bring you another blanket c) to change the sheets d) to make the bed e) to clean the room f) to bring you a cup of coffee in the roomModel:Could you do this, madam? | 3) Ask the porter: a) to take your luggage upstairs b) to see to your suitcase c) to take your trunk downstairs d) to take your suitcases to the taxi Model:Porter, will you do this? |