Use expressions from the Notes below to complete the letter A
Rainbow Training Institute
Phone 081 883 2555 53 Bradburn Close
Fax 081 884 9345 Muswell Hill
London N10 IPJ
J.Fisher
The Personnel Manager
DJ Banking Corp.
54 Smitson Ave
London E17 6TY
20 September 2005
Re; International Sales Workshop 5 November
Dear Mr Fisher
1_____( explaining the reasons for writing)_______________________________
unfortunately we have had to cancel our November workshop. However, we can
include your staff in the October workshop instead if this is convenient.
2. ( apologizing)_________ we were unable to inform you of this change earlier,
and I hope you will be able to attend at this earlier date.
3. ( requesting ) _______________ let me know_.................................4…….
(expressing urgency ) the names of your staff who will be attending on October 8.
………………………………5. ( ending) your staff will find the workshop both useful and informative.
Yours _.........................._____ 5( closing).
T. Reading
Training Manager
NOTES:
1. Mістер Рідінг, сповіщаємо Вас що; був би вдячним якщо б Ви...; цим факсом підтверджуємо; як найшвидше; я впевнений; надсилаємо список; був би вдячним якби ...; щиро Ваш; чекаю з нетерпінням, я жалкую що…; 2. References : With reference to …, I thank you for your letter of 5 July, Further to our telephone conversation; 3. Confirming: I am pleased to confirm that, I confirm that…,This is to confirm that; 4. Requesting : I would be grateful if you could , I would appreciate it if you could, Could you please…? 5. Apologizing ; I regret that…, I am afraid that.., I am sorry that, I apologize for…; 6. Expressing urgency : at your earliest convenience, …without delay, …as soon as possible. 7; Ending the letter: I look forward to …, I am sure that…, I hope…, See you soon (informal).
4. Complete the fax which was sent in reply to the letter A. Use expressions from the Notes above:
| DJ Banking Corp. 54 Smithson Ave London E17 6TY 23 September 2005 Training Manager Rainbow Training Institute Fax 081 884 9345 Re: _____________ Dear …………………….__________________________ ……………………………………..five members of our staff will be able to attend the October workshop. ……………………………………the names and addresses of the five participants. These are not the same five people as were to attend the November workshop. ……………………………………................ you could send me five copies of the workshop program and maps showing the location of the Institute. …………………………………….._ meeting you on 8 October. J.Fisher Personnel Manager |
Write a reply to the following letter.
| 20 May 2004 Dear Mr Higgins We have pleasure in inviting you to our annual conference. This year it will be taking place at the Metropole Hotel, Brighton from 24 to 28 July. We enclose details of the conference, accommodation arrangements and a provision programme. Last year you gave a very interesting presentation on the subject of ‘Purchasing High Technology’. We would be very grateful if you would consider giving us an update on this. We would appreciate it if you could confirm your participation at your earliest convenience. Yours sincerely P.Matthews Conference Organiser |
Your reply should include the following:
· reference to the above letter;
· confirmation of your participation;
· request for more information about the programme;
· apology for not being able to give another presentation ( pressure of work – no time for preparation);
· a polite phrase to end the letter.
WRITING
Dictate these names and addresses to your partner.
| Mr Hugh O’Shea Gloucester Products Ltd 114 North Shield Road Newcastle NE5 47G ENGLAND | Mr George James Managing Director Alan and James Ltd Quality House 77-81 London Road Bristol BL5 9AR GREAT BRITAIN | Mr R.G. Flinders Sales Manager Independent Products Pty 18 Canberra Way Liverpool NSW 2170 AUSTRALIA |
| Ms Alison Freeman Marketing Coordinator United Packaging Inc. 11 East Shore Drive Green Bay Wisconsin WI 53405 USA | Miss J.V. Bernstein Candex Convention Organizer Dominion Centre 80 Prince of Wales Drive Ottawa Ontario KT5 1AQ CANADA | Mr James Green Marketing Director Green Industries Inc. 999 Park Avenue Rockford IL 61125 USA |
SECTION 2:
TYPES OF BUSINESS LETTERS
There are following types of business letters: Letter of Application, Letter of Request, Information Letter ( Notification), Invitation Letter, Congratulation Letter, Latter of Gratitude, Letter of Apology, Cover Letter, Letter of Confirmation, Enquiry Letter, Letter of Guarantee, Letter of Complain, Letter Acknowledging Orders, Letter of Recommendation, Memo, Resume, CV (Curriculum vitae = CV = resume (USA) = brief personal history), and some others.
Before you read
Discuss these questions.
1.When do people complete a CV form?
2. What other types of business letters are needed with a CV form?
Key vocabulary: