Communication and Negotiations

In a business meeting, it is good for colleagues to ask questions when they do not understand something; however, each person should have his turn to speak. It is rude to interrupt. American professionals also speak directly in business.

Punctuality

American professionals like punctuality, as being on time shows respect for colleagues. To make an even better impression, come up a few minutes early. Business meetings are not very long in most cases, since Americans prefer to "get down to business" quickly, and often stick to an agenda to keep the meeting organized.

Professional Titles and Business Cards

It is common for American professionals to refer to one another by first name after becoming familiar with each other. When doing business with a colleague in America for the first time, it is proper etiquette to address the individual as "Mr.", "Mrs." or "Ms." , followed by their last name, until invited to do otherwise. Business cards are given at the start or conclusion of a meeting.

Giving Gifts

Sometimes it is good to bring gifts to an initial business meeting. American professionals generally welcome this. Remember if the gift is expensive, it may be seen as a bribe. International business professionals can present American colleagues with gifts such as books, artwork and even food that is native to the foreign professional's home. When invited to the home of a businessman or woman, guests should bring an item such as chocolates, flowers or quality wine . Americans usually open their gifts as soon as they receive them.

Some more points to keep in mind:

* Keep at least an arms length distance when speak to an American person.

* Americans smile a lot, even at strangers. They like it if their smiles are returned.

* Eye contact is important when shaking someone’s hand. But keep a firm grip!

* “See you later” is just an expression. People say this even if they never plan to see you again.

Remember: American business etiquette requires that American women be treated no differently than men. American women don’t appreciate the gender- related “special help” that most. Asian and Middle Eastern men usually find OK. So, whenever going to lunch, keep in mind that whoever invites pays!

Самостійна робота №6

Завдання: Познайомтесь з резюме. Складіть резюме своїх батьків.

Resume

( Зразок резюме)

John H.Mill

38 Park Avenue, Ар. 50

New York, N.Y. 11298

Tel. (312)493-8332

OBJECTIVE

A position as a bookkeeper

.SUMMARY

12 years of experience in all routine

work in this field. Perfect knowledge

of computers and statistics

RESPONSIBILITIES

Compiled financial reports, balance sheets

and production planning forecasts.

EXPERIENCE 1990-1995

FRISCO DOCKS, Inc.

San Francisco, California.

Deputy Chief of Planning, Commerce Dpt.

In charge of account books, statements, new

ideas in planning.

1980-1990

SAKHA Co, Ltd.

New York.

Accountant. Prepared accounts

and balance sheets.

EDUCATION

(1977-1980)

LONDON SCHOOL OF ECONOMICS

London, Great Britain, Bachelor (Ec.).

PERSONAL

Arrived in the United States January, 1980.

British subject. Married, one child.

REFERENCES

Available upon request.

Самостійна робота №7

Завдання:Зробіть переклад науково – популярного тексту. Складіть діалог за змістом тексту (25 фраз)

Of course, everybody, who plans long-distance trip to the unknown country, is interested in the transport . It is necessary to know the following about transport in Ukraine: there is vary developed transport system which provides communications of big cities of the regional value with nearby small towns and villages, and also communications of the regional centers with the capital and among themselves.

In Ukraine we have railway and air transport, steam navigation, numerous bus services, that’s why it’s not a problem to get from one city to another. The only question is: what comfort class you would like to get?

Transport in Ukraine

If you save your time and prefer comfort you can use services of the Ukrainian airlines which have very developed network. About 20 airports of the international value and a considerable quantity of the airports of local value accept about 6 100 000 passengers per year. Borispol, Simferopol and Odessa became leaders of volumes of passenger traffic among other airports in 2010.

The Ukrainian railway

The Ukrainian railway is the most popular kind of transportations without which it is impossible to imagine our life. It is rather economical, fast and reliable type of transport in Ukraine. There are electric trains of regional value which connect the regional centers with suburbs from passenger trains. Passenger trains pass distances from 450 km and more, and the most of them are the night trains. High-speed trains pass 500 km distance for 5 hours. There are carriages of different classes: the cheapest and less comfortable; second-class sleeping carriage of the general using, and also compartment carriage for 4 persons, and sleepers for 2 persons, the most comfortable with soft seats-beds and TV. Bedclothes price is included in ticket price, but food is paid separately. All international trains include a restaurants-carriage where you can have a breakfast or a dinner. Some carriages are equipped with special accessories for disabled people.

Last time V.I.P carriages for 7-11 passengers become more and more popular. There is a kitchen of private using where you can prepare some food, a conference hall, a restroom with a double bed, an office with a desk, a shower and a bathroom. Also the carriage has air conditioners. Conductors of these carriages are carefully prepared and have passed special training in passenger’s service. It is possible to order such carriage some hours before the train departure if you travelling within Ukraine. In the case of international trip, you need to make a reservation some days before the trip. The train tickets can be received in advance booking offices, or by ordering them through the Internet.

Taxi and buses in Ukraine

Bus routes can be interesting for groups of tourists, and also if you want to combine business trip with tourism. But such type of transport will not be good for comfort lovers, because some cars are old and not suitable for long distance travel. Last time night trips in modern comfortable buses which belong to the private companies become very popular. On the board you will be offered tea or coffee, and also you can see a film for passing time quickly. You can also rent a bus with the driver, and if necessary with a guide or a translator. As in any other European country, besides traveling by bus you can rent a car in Ukraine of a different class, both with the driver, and without one. It is better to contact with official dispatchers of taxi services. They guarantee reliability, comfort, punctuality and good prices, and also can give you an account on your request.

Наши рекомендации