Customer
I need ...
I'd like a bottle of milk, please.
Have you got souvenirs ?
Do you sell stamps?
Where can I buy post cards?
Where can I get a film for my camera?
Where can I find newspapers?
Are these bottles returnable ?
It doesn't fit me.
It doesn't suit me.
I don't like it.
It's too small / big / wide / tight / expensive .
I'm size ...
Have you got this in another size / colour?
May I try this on, please?
Where can I try this on, please?
How much is it?
That's all.
Where is the cash desk / till?
Could I get a receipt , please?
Could I get a (plastic) bag, please?
(I'm afraid/ Sorry) I don't have any change .
Do you accept credit cards?
Shopping
In the Ladies' Wear Department
Complete the dialogue with relevant word(s) or phrases. (typical dialogue with a female customer)
Shop assistant: Hello, can I _____________you?
Customer: I _________________for a pair of jeans.
Shop assistant: What ________________do you take?
Customer: Twenty-nine.
Shop assistant: We have some very nice blue jeans here. They're _____________this week.
Customer: Well, I actually _____________black jeans.
Shop assistant: That's okay. We _______have them in black.
Customer: Where can I _______________them on?
Shop assistant: The ______________room is over there.
The customer tries the jeans on.
Customer: They're ______________big.
Shop assistant: Would you like a __________________size?
Customer: Yes, _________________.
The customer tries the jeans on.
Customer: These _________________rather well. But I think I look _______in them. Don't you think?
Shop assistant: Not at all. These jeans _______you very well.
Customer: Well, I think I _______a blue pair.
The shop assistant brings a pair of blue jeans and the customer tries the jeans on.
Customer: They are very ___________and I don't like blue jeans, anyway. Do you mind _______me another pair in black?
Shop assistant: No, not at all. ...
Quiz: Shopping
In the Men's Wear Department
Complete the dialogue. (typical dialogue with a male customer)
Customer: ______________I need a shirt.
Shop assistant: Short-sleeved or __________-sleeved?
Customer: Short-sleeved, please.
Shop assistant: What _____________do you take?
Customer: I __________________.
Shop assistant: I think you are size 40. Here is a nice checkered shirt. ________to try it on?
Customer: _______________, please.
The customer tries the shirt on.
Shop assistant: _____________
Customer: Yes, it________. Where is the cash ______?
Shop assistant: It's over there. I ______the shirt there for you.
- Excuse me, how can I get to the women's department?
- Over there, on the right, madam, just near the linen department. -
- Thank you.
- What can I do for you?
- I need gloves.
- What gloves would you like: leather or suede?
- I haven't made my choice yet. What could you advise?
- I think these suede gloves are good. And their colour is very nice.
- Thank you and the size is just mine. I'll buy them. -