Cash on delivery damage damages

TRANSPORTATION AND SHIPPING

The main methods of transporting goods are road, rail, air and sea. Transporting goods by sea is called shipping.

A Bill of Lading (b/l or blading) is a receipt given by the shipping company. The main document used by air transport is the Air Waybill (AWB). Unlike the bill of lading, the Air Waybill is only a receipt and cannot be transferred to another person.

Consignment notes are used in road and rail transportation, and like the AWB they are not documents of title so ownership of the document does not mean ownership of the goods. They are not negotiable, i.e. they cannot be bought, sold, transferred by the consignor (the exporter), or the consignee (the importer).

There are a variety of vessels available for exporters to use when shipping goods:

· Passenger liners

· Passenger cargo vessels

· Tramps

· Tankers

· Container vessels

· Roll-on roll-off ferries

· Barges (lighters)

Before the name of the ship, which is usually underlined in correspondence, the letters SS stand for Steam Ship and show it is a British Merchant Vessel. MV, Motor Vessel or Merchant Vessel, and MS, Motor Ship are also used.

The main documents (besides bill of lading) used in shipping are:

· Freight account

· Dock receipt (wharfinger’s receipt)

· Shipped bill of lading

Good packaging is essential because it ensures that goods arrive at their destination in good condition. Therefore, the choice of packaging must suit the product, the means of carriage, handling facilities and any changes in climate during transport. In some countries, import duties are assessed according to the gross weight of shipments, which includes packaging. Therefore, the heavier the packaging the higher the duties will be. Goods packed separately, not in containers, are called conventional cargo.

PRACTICE.

a. Label the pictures.

b. Match the consignments to the type of packaging.

1. drum 2. sack 3. refrigerated container 4. crate 5. barrel

grain diesel engines wine beef sulphuric acid

c. Match these expressions to their symbols.

use no hooks keep dry

radiation dangerous chemicals

this way up fragile

d. Fill in this puzzle. All the words are from this Unit. Use the clues to help you

.

Clues

1 and 2 Two words meaning cost

3 The place the goods leave from is the place of……..

4 The place the goods are going to is the ……..

5 A large box is also called a ……….

6 To put goods into boxes ready for traveling is to ……. them

7 The …….(size) of the consignment was 220 cu m

8 The ………of each case were 10m x 2m x 1.1m

9 and 10 Goods packed separately, not in containers, are called …….

10 Goods traveling from one place to another are called a …….

11 This word has two meanings (a) goods traveling from one place to another ;(b) the cost of transporting goods from one place to another

12 How heavy something is

13 A large box of a standard size for transporting goods is called a ……

14 This word means usual, regular, always the same

Hidden word: Moving from one place to another

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Hidden word

I. LETTER STUDY

1. Read these letters and find out the mode of transportation used. Explain your choice.

A.

Dear Sir,   We would like to send from Heathrow to Riyadh, Saudi Arabia, twelve boxes of assorted glassware, to be delivered within the next fortnight. Each box weighs 40 kilos, and measures 0.51 cubic meters. Could you please quote charges for shipment and insurance?   Yours faithfully, (signature)

B.

Dear Sir,   Would you please quote for collecting, from the above address, and delivering the following consignment to R. Hughes & Son Ltd., 21 Mead Road, Swansea? 6 divans and mattresses 700cm x 480cm 7 bookcase assembly kits packed in strong cardboard boxes, measuring 14 cubic meters each 3 coffee table assembly kits, packed in cardboard boxes, measuring 10 cubic meters each 4 armchairs, 320 x 190 x 260cm The divans and armchairs are fully protected against knocks and scratches by polythene and corrugated paper wrapping, and the invoice value of the consignment is ₤1,660.50. I would appreciate a prompt reply, as delivery must be made before the end of next week.   Yours faithfully, (signature)

C.

Dear Sir,   We are writing to inform you that we have shipped the first grinding machine against the above Order by the M.V. North this morning. Acknowledgement of receipt in good order and condition will be appreciated.   Yours faithfully, (signature)

Your Order No. 1355

What transportation / shipping documents are necessary in every mode?

2. Look through this advice of dispatch and answer the questions.

a) When should the drills arrive in New York?

b) Where have the documents been sent?

c) Which words in this letter correspond to the following: to inform, large boxes,merchandise, arrives in, three copies, subscribed, meet requirements?

Dear Sirs, Order No. M/621684   We are pleased to advise you that the above order has now been dispatched.   The electric drills are in five separate crates marked SW WOL INC. NEW YORK and numbered 1 to 5.   The consignment is on the M.V. Ionian, which left London on 2 August and is due in New York on 11 August.   We have sent to Barclays Bank at 168 Fenchurch Street, clean, shipped on board Bills of Lading in triplicate endorsed and marked as requested, Insurance Certificates in duplicate, a Certificate of Origin and our invoice in triplicate.   We have also presented our draft for ₤4108 which has now been paid by the bank.   We hope that the drills prove suitable for your customers’ needs and look forward to receiving your next order.   Yours faithfully, (signature)

3. Study this document and answer the questions.

A Bill of Lading is a receipt given by the shipping company. In this case, there are three original copies any one of which can give ownership of the goods.

1. Who is shipping ( = exporting) the consignment?

2. What is the name of the shipping company?

3. Who is the importer (the person/company to be notified)?

4. Which vessel will the consignment be shipped in?

5. Where will it be loaded?

6. Where will it be discharged ( = unloaded)?

7. How many original copies are there?

8. Has the freight been paid?

9. What goods were sent?

10. How are they marked?

11. What is the total weight?

12. What is the total volume of the consignment?

Note:The Air Waybill consists of 12 copies distributed to the airline, exporter, importer, and customs. Unlike the Bill of Lading, the Air Waybill is only a receipt and cannot be transferred to another person.

II. CHECK YOUR VOCABULARY

1. Fill the gaps with suitable words from the list below.

backlog	bill of exchange	bill of lading
Bulky	Cash with order	crates
deadline	grade	hold-up
premium	retail	margin
surcharge	tender	special delivery
including value added tax	volume	triplicate
inventory control (US) / stock control (GB)	wholesale

At in by on

1. Your delivery will be with you _______ two weeks, at the latest.

2. We expected delivery _______ the 21^st. They are now promising delivery _______ Tuesday.

3. It’ll be dispatched _______ Tuesday, _______ the earliest.

4. We normally receive your order _______ the beginning of the month and we deliver _______ the middle of the following month.

5. You assured us of delivery _______ the end of the month, if not sooner.

6. We dispatched the goods to you _______ the afternoon. They should be with you _______ tomorrow morning.

3. Here are three verbs that are often confused:

Clues

1. Putting goods on board a ship

2. The place things are going to

3. The company the goods are going to

4. How big something is

5. How heavy something is

6. A ship

7. To tell

8. A top copy

9. To write or give out

10. A ship

11. The exporter, the company sending goods

12. A town on the coast where ships can visit

13. Goods; the cost of transporting goods

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4. Take this Bill of Lading and adding extra information where it is necessary, write a letter advising that the order has been dispatched.

TRANSPORTATION AND SHIPPING

The main methods of transporting goods are road, rail, air and sea. Transporting goods by sea is called shipping.

A Bill of Lading (b/l or blading) is a receipt given by the shipping company. The main document used by air transport is the Air Waybill (AWB). Unlike the bill of lading, the Air Waybill is only a receipt and cannot be transferred to another person.

Consignment notes are used in road and rail transportation, and like the AWB they are not documents of title so ownership of the document does not mean ownership of the goods. They are not negotiable, i.e. they cannot be bought, sold, transferred by the consignor (the exporter), or the consignee (the importer).

There are a variety of vessels available for exporters to use when shipping goods:

· Passenger liners

· Passenger cargo vessels

· Tramps

· Tankers

· Container vessels

· Roll-on roll-off ferries

· Barges (lighters)

Before the name of the ship, which is usually underlined in correspondence, the letters SS stand for Steam Ship and show it is a British Merchant Vessel. MV, Motor Vessel or Merchant Vessel, and MS, Motor Ship are also used.

The main documents (besides bill of lading) used in shipping are:

· Freight account

· Dock receipt (wharfinger’s receipt)

· Shipped bill of lading

Good packaging is essential because it ensures that goods arrive at their destination in good condition. Therefore, the choice of packaging must suit the product, the means of carriage, handling facilities and any changes in climate during transport. In some countries, import duties are assessed according to the gross weight of shipments, which includes packaging. Therefore, the heavier the packaging the higher the duties will be. Goods packed separately, not in containers, are called conventional cargo.

PRACTICE.

a. Label the pictures.

b. Match the consignments to the type of packaging.

1. drum 2. sack 3. refrigerated container 4. crate 5. barrel

grain diesel engines wine beef sulphuric acid

c. Match these expressions to their symbols.

use no hooks keep dry

radiation dangerous chemicals

this way up fragile

d. Fill in this puzzle. All the words are from this Unit. Use the clues to help you

.

Clues

1 and 2 Two words meaning cost

3 The place the goods leave from is the place of……..

4 The place the goods are going to is the ……..

5 A large box is also called a ……….

6 To put goods into boxes ready for traveling is to ……. them

7 The …….(size) of the consignment was 220 cu m

8 The ………of each case were 10m x 2m x 1.1m

9 and 10 Goods packed separately, not in containers, are called …….

10 Goods traveling from one place to another are called a …….

11 This word has two meanings (a) goods traveling from one place to another ;(b) the cost of transporting goods from one place to another

12 How heavy something is

13 A large box of a standard size for transporting goods is called a ……

14 This word means usual, regular, always the same

Hidden word: Moving from one place to another

R

C

D

D

C

P

V

M

C

C

F

W

C

S

­

Hidden word

I. LETTER STUDY

1. Read these letters and find out the mode of transportation used. Explain your choice.

A.

Dear Sir,   We would like to send from Heathrow to Riyadh, Saudi Arabia, twelve boxes of assorted glassware, to be delivered within the next fortnight. Each box weighs 40 kilos, and measures 0.51 cubic meters. Could you please quote charges for shipment and insurance?   Yours faithfully, (signature)

B.

Dear Sir,   Would you please quote for collecting, from the above address, and delivering the following consignment to R. Hughes & Son Ltd., 21 Mead Road, Swansea? 6 divans and mattresses 700cm x 480cm 7 bookcase assembly kits packed in strong cardboard boxes, measuring 14 cubic meters each 3 coffee table assembly kits, packed in cardboard boxes, measuring 10 cubic meters each 4 armchairs, 320 x 190 x 260cm The divans and armchairs are fully protected against knocks and scratches by polythene and corrugated paper wrapping, and the invoice value of the consignment is ₤1,660.50. I would appreciate a prompt reply, as delivery must be made before the end of next week.   Yours faithfully, (signature)

C.

Dear Sir,   We are writing to inform you that we have shipped the first grinding machine against the above Order by the M.V. North this morning. Acknowledgement of receipt in good order and condition will be appreciated.   Yours faithfully, (signature)

Your Order No. 1355

What transportation / shipping documents are necessary in every mode?

2. Look through this advice of dispatch and answer the questions.

a) When should the drills arrive in New York?

b) Where have the documents been sent?

c) Which words in this letter correspond to the following: to inform, large boxes,merchandise, arrives in, three copies, subscribed, meet requirements?

Dear Sirs, Order No. M/621684   We are pleased to advise you that the above order has now been dispatched.   The electric drills are in five separate crates marked SW WOL INC. NEW YORK and numbered 1 to 5.   The consignment is on the M.V. Ionian, which left London on 2 August and is due in New York on 11 August.   We have sent to Barclays Bank at 168 Fenchurch Street, clean, shipped on board Bills of Lading in triplicate endorsed and marked as requested, Insurance Certificates in duplicate, a Certificate of Origin and our invoice in triplicate.   We have also presented our draft for ₤4108 which has now been paid by the bank.   We hope that the drills prove suitable for your customers’ needs and look forward to receiving your next order.   Yours faithfully, (signature)

3. Study this document and answer the questions.

A Bill of Lading is a receipt given by the shipping company. In this case, there are three original copies any one of which can give ownership of the goods.

1. Who is shipping ( = exporting) the consignment?

2. What is the name of the shipping company?

3. Who is the importer (the person/company to be notified)?

4. Which vessel will the consignment be shipped in?

5. Where will it be loaded?

6. Where will it be discharged ( = unloaded)?

7. How many original copies are there?

8. Has the freight been paid?

9. What goods were sent?

10. How are they marked?

11. What is the total weight?

12. What is the total volume of the consignment?

Note:The Air Waybill consists of 12 copies distributed to the airline, exporter, importer, and customs. Unlike the Bill of Lading, the Air Waybill is only a receipt and cannot be transferred to another person.

II. CHECK YOUR VOCABULARY

1. Fill the gaps with suitable words from the list below.

backlog	bill of exchange	bill of lading
Bulky	Cash with order	crates
deadline	grade	hold-up
premium	retail	margin
surcharge	tender	special delivery
including value added tax	volume	triplicate
inventory control (US) / stock control (GB)	wholesale

cash on delivery damage damages

1. The profits made on a product vary according to the ……… of sales and there is not normally a fixed profit ……… on the unit price.

2. The ……… price of this product (i.e. the price the consumer pays) is ₤13.99 incl. VAT (………) – about 60% more than the ……… price.

3. As we have been carrying out a(n) ……… , there is a ……… in processing orders. We apologize for any inconvenience caused by this ……… .

4. As part of the consignment is very urgent, we’ll be making a ……… of two of the twenty ……… you have ordered.

5. We only supply ……… products of ……… quality. Very ……… consignments are shipped by sea. There is no ……… for small orders.

6. They submitted a ……… in ……… , in accordance with our instructions, but it arrived after the ……… .

7. If you buy something by mail order it’s normal to pay C.W.O. (………), rather than C.O.D. (………).

8. What’s the difference between a B/L (………) and a B/E (………)?

9. On receipt of the goods you should declare any ……….to the insurance company.

10. She was awarded ………..of $500,000 for wrongful dismissal.

2. Now complete the following sentences with one of the prepositions below.

At in by on

1. Your delivery will be with you _______ two weeks, at the latest.

2. We expected delivery _______ the 21^st. They are now promising delivery _______ Tuesday.

3. It’ll be dispatched _______ Tuesday, _______ the earliest.

4. We normally receive your order _______ the beginning of the month and we deliver _______ the middle of the following month.

5. You assured us of delivery _______ the end of the month, if not sooner.

6. We dispatched the goods to you _______ the afternoon. They should be with you _______ tomorrow morning.

3. Here are three verbs that are often confused: