Possible questions and answers

VOCABULARY

Shopping centre

1. shopping mall

2. department store

3. chain store

4. mail-order firm

5. flea market

6. boutique

7. TV & HI FI electronics

8. retail shop

9. gift shop

10. discount shop

11. hardware shop (ironmonger’s)

12. stationery & office supplies shop

13. catalogue shop

14. haberdasher’s

15. furniture shop

16. jeweller’s

17. antique shop

18. art shop

19. china shop

20. record shop

21. shoe shop

22. charity shop

23. pet shop

24. newsagent’s

25. milliner’s

26. toy shop

27. dress shop (Women’s outfitters)

28. men’s outfitter’s

29. sports shop (sport outfitter’s)

30. chemist’s (druggist’s, drugstore)

31. bookseller’s, bookshop

32. draper’s

33. florist’s (flower shop)

34. stall (kiosk)

35. booth

36. salesman/saleswoman

37. shop assistant

38. window display

39. show-case, case

40. shop window

41. to dress the shop window

42. counter

43. check out point

44. cash-desk

45. customer, shopper

46. consumer

47. consumer goods

48. queue, line

49. shopping spree

50. to be in (full) stock)

51. to be out of stock

52. price, at a price

53. sale

54. sales tax

55. mark-down

Department Store

1. ready-made clothes dept.

2. men’s wear

3. ladies’ wear

4. hat dept.

5. knitted goods dept.

6. underwear dept.

7. millinery dept.

8. footwear (shoe) dept.

9. hosiery dept.

10. linen goods

11. textiles dept.

12. table linen

13. bed linen

14. drapery dept.

15. haberdashery dept.

16. stationery

17. toy dept.

18. souvenirs dept.

19. sports goods dept.

20. perfumery dept.

21. jewellery dept.

22. fur dept.

23. musical instruments dept.

24. electrical appliances dept.

25. crockery and glassware dept.

Shopping

1. to shop

2. to go shopping

56. to do one’ shopping

3. to pop out to the shop

4. to go to Oxford street to shop

5. Is it an expensive shop?

6. Do you like to go about window shopping?

7. Women are terrible shoppers

8. The shop window is nicely dressed

9. Let’s go to the rag fair

To sell

1. to be on sale

2. to sell at 25% discount

3. summer sale

4. to be in great demand

5. in short supply

6. Do they sell food?

7. It is selling like hot cakes.

8. What’s on sale?

To buy

1. to purchase

2. to buy smth. second hand

3. receipt

4. purchase (= merchandise)

5. purchaser = customer

6. to haggle over the price

7. to batter about the price

8. manual

9. packing = wrapping

10. original packing

11. It’s a good bargain.

12. The customer gains.

13. Can I have a discount?

14. Can you take smth. off?

15. Please, retain your receipt.

To return

1. to complain

2. not fit for the purpose

3. to return within 6 days of purchase

4. to refund the price

5. to exchange = to swap

6. faculty

7. Can I have my money back?

8. If returning merchandise, please bring receipt.

9. Should you be dissatisfied for a reason, please, do not hesitate to contact the manager

To pay

1. to pay for smth.

2. to pay in cash

3. to pay with a cheque

4. to pay with the credit card

5. to pay with plastic card

6. to pay with Eurocard

7. How much does it come to?

8. What must I pay?

9. How much is that all together?

10. How much does it cost?

11. What’s the price?

12. What do you charge for it?

Possible questions and answers

1. How may I help you?

2. Can I help you?

3. Do you need any help?

4. If you need any help I’ll be over there

5. Anything else you’d like?

6. I’ll attend you in a minute.

7. Are you looking for smth. in particular?

8. What can I do for you?

9. What do you wish to buy?

10. Are you in want of any thing?

1. I’d like to have a look at …

2. I’d like this/some jeans

3. Yes, I’m looking for a jumper.

4. Could you show me this glasses?

5. Could I see …?

6. No, thank you. I’m just looking (round).

7. Do you mind if I just have a look around?

8. I’d like to think about it if you don’t mind.


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