Possible questions and answers
VOCABULARY
Shopping centre
1. shopping mall
2. department store
3. chain store
4. mail-order firm
5. flea market
6. boutique
7. TV & HI FI electronics
8. retail shop
9. gift shop
10. discount shop
11. hardware shop (ironmonger’s)
12. stationery & office supplies shop
13. catalogue shop
14. haberdasher’s
15. furniture shop
16. jeweller’s
17. antique shop
18. art shop
19. china shop
20. record shop
21. shoe shop
22. charity shop
23. pet shop
24. newsagent’s
25. milliner’s
26. toy shop
27. dress shop (Women’s outfitters)
28. men’s outfitter’s
29. sports shop (sport outfitter’s)
30. chemist’s (druggist’s, drugstore)
31. bookseller’s, bookshop
32. draper’s
33. florist’s (flower shop)
34. stall (kiosk)
35. booth
36. salesman/saleswoman
37. shop assistant
38. window display
39. show-case, case
40. shop window
41. to dress the shop window
42. counter
43. check out point
44. cash-desk
45. customer, shopper
46. consumer
47. consumer goods
48. queue, line
49. shopping spree
50. to be in (full) stock)
51. to be out of stock
52. price, at a price
53. sale
54. sales tax
55. mark-down
Department Store
1. ready-made clothes dept.
2. men’s wear
3. ladies’ wear
4. hat dept.
5. knitted goods dept.
6. underwear dept.
7. millinery dept.
8. footwear (shoe) dept.
9. hosiery dept.
10. linen goods
11. textiles dept.
12. table linen
13. bed linen
14. drapery dept.
15. haberdashery dept.
16. stationery
17. toy dept.
18. souvenirs dept.
19. sports goods dept.
20. perfumery dept.
21. jewellery dept.
22. fur dept.
23. musical instruments dept.
24. electrical appliances dept.
25. crockery and glassware dept.
Shopping
1. to shop
2. to go shopping
56. to do one’ shopping
3. to pop out to the shop
4. to go to Oxford street to shop
5. Is it an expensive shop?
6. Do you like to go about window shopping?
7. Women are terrible shoppers
8. The shop window is nicely dressed
9. Let’s go to the rag fair
To sell
1. to be on sale
2. to sell at 25% discount
3. summer sale
4. to be in great demand
5. in short supply
6. Do they sell food?
7. It is selling like hot cakes.
8. What’s on sale?
To buy
1. to purchase
2. to buy smth. second hand
3. receipt
4. purchase (= merchandise)
5. purchaser = customer
6. to haggle over the price
7. to batter about the price
8. manual
9. packing = wrapping
10. original packing
11. It’s a good bargain.
12. The customer gains.
13. Can I have a discount?
14. Can you take smth. off?
15. Please, retain your receipt.
To return
1. to complain
2. not fit for the purpose
3. to return within 6 days of purchase
4. to refund the price
5. to exchange = to swap
6. faculty
7. Can I have my money back?
8. If returning merchandise, please bring receipt.
9. Should you be dissatisfied for a reason, please, do not hesitate to contact the manager
To pay
1. to pay for smth.
2. to pay in cash
3. to pay with a cheque
4. to pay with the credit card
5. to pay with plastic card
6. to pay with Eurocard
7. How much does it come to?
8. What must I pay?
9. How much is that all together?
10. How much does it cost?
11. What’s the price?
12. What do you charge for it?
Possible questions and answers
1. How may I help you?
2. Can I help you?
3. Do you need any help?
4. If you need any help I’ll be over there
5. Anything else you’d like?
6. I’ll attend you in a minute.
7. Are you looking for smth. in particular?
8. What can I do for you?
9. What do you wish to buy?
10. Are you in want of any thing?
1. I’d like to have a look at …
2. I’d like this/some jeans
3. Yes, I’m looking for a jumper.
4. Could you show me this glasses?
5. Could I see …?
6. No, thank you. I’m just looking (round).
7. Do you mind if I just have a look around?
8. I’d like to think about it if you don’t mind.