Inquiries for prices and discounts. - This is a special introductory offer
Person calling:
- This is a special introductory offer. We’d like a lot of new customers to try our drinks.
- Is this February price list still valid?
- We usually get a better discount on a repeat order.
- Is that your best quote? I thought prices would be coming down now.
- Are you still running that late summer special on office equipment?
Person called:
- Those are the best terms we can offer, I’m afraid, Don.
- Have you checked with our competitors? You’ll find our prices can’t be beaten.
- The quotation is CIF Venezuela so the prices include freight and insurance.
- It would take too long to give you all the prices and terms on the phone. Why don’t I send you our price list by special delivery? You’ll have it by tomorrow.
4. Listening.
2.7. Task 6.
Listen to the two telephone conversations on the cassette. While you are listening, fill in the table below.
| Call | Caller | Company called | Type of article asked about | Ref no. | Price | Discount |
You will find the tapescript on pages ….
2.8. Task 7. Listening check.
1. On what quantity does Mr. Gilbert base his prices?
2. What will Mr. Gilbert send Pat Thompson?
3. What quality are the footballs?
4. What is the 9% discount made of?
5. How will Mr. Hampton make out hid order?
2.9. Complete the following conversation with phrases from the list below. Use each phrase only once.
Carstairs Ltd.
Could I speak to Mr Cooper, please? Ray Cooper.
1.__
Oh, that’s a pity.
2.__
Yes, I’d like to place an order for some printers.
3.__
Hello, is that Mr Winchester?
4.__
I’m ringing from computers sales Ltd. We’d like to order some A42 Printers.
5.__
6.__
Oh, yes, until the end of the year.
7.___
You’ve done business with us before, haven’t you?
Yes, and this is our second order for this type of printer.
8.___
9.___
Oh, we don’t normally go over 10%.
10.__
I see. We’d better confirm that with him.
11.__
Yes, Computer Sales Ltd, you said. And your name is …?
Fowles, Trevor Fowles.
12.__
a. I see. How many would you like?
b. We are thinking in terms of 12 ½%
c. Yes, do that and then perhaps you’ll call me back.
d. I’ll put you through to Mr Winchester, then.
e. I’m afraid he’s not in yet.
f. Right, Mr Fowles. You’ll be hearing from us later in the morning.
g. Yes, but we had 7 ½ % last time and Mr Cooper said it would be 5% higher for a repeat order.
h. What discount would you offer for an order for 100?
i. Speaking.
J. That’s good. We give a better discount on a repeat order.
k. Well, that depends on your terms. Is your May price list still valid?
l. Is it about an order?
III. Conversation practice
3.1. Scan the vocabulary below. Make sure you know the meaning of the words and word-combinations.
Vocabulary List 6
- Chinese/Italian place downtown
- To make a reservation for tonight.
- To reserve a table for two.
- Are you ready to order?
- This is a new eating experience for me.
- What do you recommend?
- What would you like (to eat)? And for your main course?
- I’d like … as a started, please.
- What would you like to drink?
- This looks/tastes delicious!
- To eat smth. with … hands/fingers
- It’s not bad manners.
- Do you eat out much?
- What do you eat on special occasions?
- A barbeque
- That was absolutely delicious!
- Can (could) you pass me the bread, please? – Sure/There you go.
- May I have the bread? – Here it is.
- Aren’t you having any bread?
- Who ordered the mozzarella?
- Still/sparkling mineral water
- Regular/decaffeinated coffee with/without cream and/or sugar
- Can I recommend our buffet? That’s $... . Coffee is included.
- Help yourself.
- Enjoy your meal.
- Is there any more …?
- Yeah, it’s coming right up.
- Rice Krispies
- Fast Food (Restaurant)
- A Burger (A Big Burger, A Bacon Burger, a Cheeseburger, A Hamburger)
- With regular/large fries
- Vanilla/chocolate ice cream
- Do you have the right money (anything smaller)?
- Out of twenty? That’s …
- Sorry, I only have a twenty dollar bill.
- Sorry, can you change a fifty pound note?
- Sorry, I don’t have anything smaller.
- Can I have some quarters/dollar coins in the change?
- Do you feel like some lunch/like eating?
- It’s self-service, but the food is O.K.
- They have a choice of four entrees.
- A side salad
- Lasagna (=Lasagne)
- Parmesan cheese
- Spaghetti Bolognese
- Are those together?
- Can we have the cheque (=check), please?
- Let me pay. – No, this is on me. – No, I’ll get it.
- This is on our company.
- Clam chowder
- Spinach
- Grilled tuna stake
- Entrée
- Set lunch
Cultural note:
- Yakitori: a Japanese dish consisting of pieces of chicken grilled on a skewer.
- Sashimi: a Japanese dish of slices of raw fish served with grated horseradish and soy sauce.
- Sushi: a Japanese dish consisting of rolls of cold boiled rice flavoured with vinegar and garnished with raw fish.
- Teriyaki: a Japanese dish consisting of fish or meat marinated in soy sauce and grilled.
- Tofu: (Japanese) a curd made from mashed soya beans; bean curd.
- Agedashi tofu: жареный тофу (соевый творог).
- Sake: A Japanese alcoholic drink made from fermented rice.
- Zensai: (Japanese) закуска.
- Asado: (Spanish) жаркое.
- Lasagna (Lasagne): an Italian dish made with broad flat pieces of pasta, meat or vegetables, and cheese.
- Parmesan (Parmesan cheese): a hard strong-tasting Italian cheese. It is usu. grated finely and put on top of pasta dishes.
- Bolognese: cooked in a Bolognese way, esp. in a sauce with mince (=very small pieces of meat), e.g. spaghetti Bolognese.
- Clam chowder: ……………………………………………………
***
In the U.S.A. and Canada sales tax is added to the price you pay. The tax is different in different states and provinces, e.g. California 8 %, British Columbia
7 %.
3.2. Listen to Units 9, 19, 24, 35, 36 of Basic Survival. Do the exercises.
3.2. Act out the following situations:
- Order a meal in a restaurant.
- Discuss the meal you’ve just had and the restaurant you’ve been to.
Home task:
1. Letter Writing: in Business Letter
- Read pp. 52 – 55, answer the questions on pp.55 – 56.
- Learn the vocabulary on pp. 56 – 57.
- Do ex. 1 p. 58 – 62.
2. Telephoning:
- Learn the vocabulary “What to say – what to expect”
- Do ex. 2.9.
3. Conversation practice: Video Conference
a. Learn the vocabulary of Vocabulary list 6.
b. Be ready to act out the following situation:
- Discuss the restaurant menu with you friend (see Basic Survival, unit 35) and make your order to the waiter. Discuss the meal when you’ve finished eating.
Lesson 14
Lesson Plan:
Letter writing
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Business Letter
- Answer the questions on p. 55
- Study different types of offer letters on pp. 53 – 55
- Go over your home exercise – ex. 1 p. 58 – 62
- Vocabulary drill (pp. 56 – 57)
II. Telephoning
A. Listening practice (Basic telephone Training, Unit 20a)
2.1.Write the phone numbers on the tape:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
2.2. Write the numbers you hear:
1. ……………………… 4. ………………………..
2. ……………………… 5. ………………………..
3. ………………………
2.3. Circle the right number:
1. 101 110 111 4. 616 660 666
2. 218 280 880 5. 719 790 729
3. 333 303 323
2.4. Write down the address in the USA from the tape:
………………………………………………………..
………………………………………………………..
………………………………………………………..
………………………………………………………..
B. Getting the Message (Basic Telephone Training, Unit 20 b)
2.5. Listen to the message on the tape and note down the important information.
| To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by …………………………………………………………… |
2.6. Listen to the message on the tape and note down the important information.
(Basic telephone Training, Unit 18 b)
| To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by …………………………………………………………… |
C. Phone Play
Student A. You are Mr Lewis of Imperial Motors Ltd. Call Mr Takenashe. You can’t go to the sales meeting on 5th June in Tokyo. You are on holiday in July.
Student B. You are Mr Takenashe’s colleague. Mr Takenashe is in hospital. The meeting is postponed to 10th July.