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[1] Investors in People («Инвесторы в людей») — система качества управления человеческими ресурсами; то же название носит компания, разработавшая эту систему. — Прим. пер.

[2] FTSE — взвешенный по капитализации фондовый индекс курсов акции с британских компаний, имеющих наибольшую рыночную стоимость. — Прим. пер.

[3] Телемаркетинг - презентация и продажа товаров с помощью телефона -Прим. пер.

[4] Как таковой, (фр.) — Прим. пер.

[5] «Борьба», «схватка», (фр.) — Прим. пер.

[6] National Health Service — Государственная служба здравоохранения. — Прим. пер.

[7] University of Manchester Institute of Science and Technology — Институт науки и техники при Манчестерском университете. — Прим. пер.