Breakfast is served between 7 and 9 a.M.
3 In Britain and the USA, we usually use the 24-hour lock only to talk about travel timetables.
17.20 seventeen twenty 22.45 twenty-two forty-five
D Look at the clocks. Write the times. Practise saying them.
 1)It’s______________ |  2)It’s______________ |  3)It’s______________ |  4)It’s______________ |
 5)It’s______________ |  6)It’s______________ |  7)It’s______________ |  8)It’s______________ |
BUSINESS COMMUNICATION - INTRODUCTIONS
i Introducing yourself
| Let me introduce myself. My name’s…. Hello. I’m ……. | How do you do? Pleased to meet you. Nice to meet you. |
ii Introducing another person
| Let me introduce you to ….. This is my colleague….. Nice to meet you. | How do you do? or Nice / Pleased to meet you. Nice to meet you too. |
iii Other questions
| Where are you from? What do you do? Who do you work for? | I’m from… (I work in….) I’m a …. What about you? I work for….. and you? |
A Sally Kent is the editor of the Business Monthly magazine. She introduces Simon Hastings to two other people.
1 
Listen and fill in the gaps in the table below.
| A | B | C | D |
| Sally Kent American editor Business Monthly | Siman Hastings British ……………..1 ……………..2 | Alessandra Boni ……Italian…..3 ……………..4 ……SAP…..5 | Akiko Takajima ……………..6 ……………..7 ……………..8 |
B What expressions do A,B,C,D use to make introductions? Listen again and fill in the gaps.
A: Alessandra, __________ __________ ___________1 you to my colleague, Siman Hastings.
B: How __________ __________ ___________2 ? Pleased to __________3 you.
C: How __________ __________ ___________4 ?
B: Do you work here, Alessandra?
C: No, I work for SAP. I’m a consultant. __________ ___________5 my colleague Akiko Takajima.
D: Nice __________ __________ ___________6
B: Nice __________ __________ __________ ___________7 , Akiko. Where are you from?
D: I’m from Osaka, in Japan.
B: Where do you work?
D: I work for SAP in Frankfurt. I’m a __________ ___________8 . And you?
B: I’m __________ __________ __________ ___________9 here at Business Monthly. Sally’s my boss.
MODULE 2
COMPANIES
TEXT A
1 Study this vocabulary and definitions and think of Russian equivalents:
to compete – to try to be more successful than another person or organization, especially in business
competitor– a person, team, company etc that is competing with another
competition – a situation in which people or organizations compete with each other
to advertise – to tell people publicly about a product or service in order to persuade them to buy it
advertisement – a picture, set of words, a film etc that is used to advertise a product or service
market – a place where people buy and sell goods
product – something useful that is made in a factory
employee – someone who is paid to work for someone else
sales– the total number of products that a company sells during a particular period of time (annual sales)
factory – a building or group of buildings in which goods are produced in large quantities, using
machines
head office – the main office of a company
to supply – to provide people with something that they need or want, especially regularly over a long
period of time
supplier – a company that provides a particular product
2 Complete the sentences about Nokia, the Finnish telecommunications company with the words below:
| competitors product employees factories markets customers sales head office |
1 The ……………….. of Nokia is in Helsinki.
2 Europe is one of the company’s major ………………..
3 ……………. in China are very high.
4 Ericsson is one of the main ………………..
5 They have ……………… in ten different countries.
6 The company has more than 50,000 ……………… in the world.
7 The Nokia 9100 is a very successful ……………….
8 Nokia has ……………. in at least 130 countires.
3 Listen to the interview with a senior manager at Nokia. Complete the information below:
(BB, 6’40-8’00)
Company ….Nokia………………..
Activity ……………………………
Head office ………………………..
Research centre ……Tampere……..
Employees ………………………….
Languages ………………………….
Major markets ………………………
Main competitors ……………………
Advertising ………………………….
4 Listen to the interview again and read it.
A: Can you begin by telling us a bit about Nokia? What does the company do?
B: Nokia mainly produces and sells mobile telephones. We also build base stations *–
they transmit** the signals.
A: And where are you based?
B: The Head Office is in Helsinki. We also have a research centre in Tampere. That’s
about 150 kilometres north of Helsinki. We have research centres in other countries as
well.
A: I see. How many people do you employ?
B: About 53,000 worldwide. We have factories in about ten countries and offices in many
more.
A: What languages do you speak in the company?
B: Finnish. And English, of course.
A: What are your biggest markets?
B: China. We sell a lot of telephones in China. I go there a lot. The US is also a big
market and Europe too. There’s a lot of competition.
A: Who are the competitors?
B: Motorola and Ericsson.
A: Where do you advertise?
B: On TV, in magazines, and on buses. We also sponsor*** sports events.
base station * - базовая станция
transmit** - передавать
sponsor*** - спонсировать, финансировать
5 Listen to the interview one more time without looking into the text. You should understand it completely.
6 Complete the questions below.
1 What …………………………………..?
It produces and sells mobile phones.
2 Where ………………………………….?
The head office is in Helsinki.
3 ………………………. your biggest markets?
China.
4 …………. many ……………………………?
About 53,000.
5 What ……………………………. in the company?
Finnish. And English, of course.
6 ……………. do you ……………?
On TV, in magazines, and on buses.
7 Here are some more facts about Nokia. Complete the sentences with the correct words.
| 1 Nokia ……………….. on buses in China. Nokia has ……………… on buses in China. | advertisements / advertises |
| 2 Nokia ………………… the 9100. The 9100 is one of Nokia’s ……………. | products /produces |
| 3 Nokia …………….. a lot of telephones in China. Nokia has large …………….. in China. | sales / sells |
| 4 There are 53,000 ………………. The company ……………. 53,000 people. | employees / employs |
| 5 Ericsson is one of Nokia’s …………….. Nokia ………… with Ericsson in the mobile phone market. | competitors / competes |
| 6 Texas Instruments is one of Nokia’s ………………… Texas Instruments …………… Nokia with parts for mobile phones. | suppliers / supplies |
8 Write a description of Nokia company. Use all the information from the previous exercises.
GRAMMAR FOCUS 1 – ADVERBS AND EXPRESSIONS OF FREQUENCY; WH- QUESTIONS
i We use adverbs of frequency and expressions of frequency with the present simple to say how often we do things:
He often arrives at the office at 7 o’clock.
He sometimes finishes at 11 p.m.
How often does he get up early?
He always gets up early.
ii Adverbs of frequency often go:
- before the main verb: Karla sometimes works from home.
- after the verb to be: I am always at work before 9.00 a.m.
never sometimes often usually always
0% 100%
iii For emphasis, usually, generally, often and sometimes can go at the beginning of a sentence.
Sometimes, I don’t like my job.
Generally, we take clients out to a good restaurant.
iv Expressions of frequency go at the beginning or the end of a sentence, not in the middle:
Two nights a week, he works late at the office.
He works from home once a month.
v We use question words such as what, who, when, where, why, how, how often to ask for information:
| Question word | do or does | subject | verb phrase |
| What | do does | you he/she | do? |
| When | do does | I the train | go? leave? |
| Where | do does | they Malika | come from? |
| Why | do does | you he / she | need two tickets? want a new telephone? |
| How | do does | you it | spell enough? work? |
| How often | do does | they it | travel abroad? rain? |
ASSIGNMENTS
A Write the words in brackets in the correct place in these sentences.
1 She gets up early. (usually)
2 They start their first meeting at 9 o’clock. (always)
3 We are late for meetings. (never)
4 I am busy in the afternoon. (often)
5 The office closes at 3 p.m. (sometimes)
B Complete the expressions of frequency below. Use the words from the box.
| three then twice Sunday week time |
1 from ……… to time 3 once a ………. 5 every ………….
2 now and ……….. 4 ……….. a month 6 ………. times a week
C Read these pairs of sentences. Cross out the incorrect words.
1 a) He reads the papers every day.
b) He always / sometimes reads the papers.
2 a) We eat in the company cafeteria four times a week.
b) We usually / sometimes eat in the company cafeteria.
3 a) I work late once a month
b) I usually / sometimes work late.
4 a) The managers don’t go to business dinners at the weekend.
b) The managers never / sometimes go to business dinners at the weekend.
5 a) The company director travels on business twice a week.
b) The company director always / often travels on business.
D An interviewer asks people from different countries about their typical day. Match the questions with
the answers.
Rodolfo (Mexican)
| 1) What do you do when you get to work? | a) I usually have lunch at home because it’s close to my work. |
| 2) Where do you have lunch? | b) I go to Italy once a month to meet customers. |
| 3) How often do you travel on business? | c) I always check my e-mail. |
Isabel (Swiss)
| 1) What do you do when you get to work? | a) I often have a sandwich at my desk. |
| 2) Where do you have lunch? | b) I usually look in my diary. Then I have a coffee. |
| 3) How often do you travel on business? | c) I never travel on business. |
Sigrid (Austrian)
| 1) What do you do when you get to work? | a) I usually have lunch in the cafeteria with my colleagues. |
| 2) Where do you have lunch? | b) I always say hi to my colleagues. Then I check my-e-mails. |
| 3) How often do you travel on business? | c) Twice a year I go to sales conferences in Europe and the US. |
E Read the article. Use the correct form of the verbs in brackets.
CARLOS GHOSN, SUPERSTAR
Many people in Japan ________1 (think) Carlos Ghosn is a superstar. But Ghosn _______ 2(to be/ not) a rock star or a football player, he is the CEO and President of two of the world’s biggest car makers: Renault and Nissan. He is also on the board* of Alcoa, Sony and IBM. He is one of the world’s great business leaders.
He was born in Brazil, but his parents __________3 (to be) Lebanese. He __________4 (speak) five languages fluently and he ___________5 (know) some Japanese, too. He ________6 (travel) all the time because he __________7 (work) in Paris and in Tokyo. His schedule** is very tight: he attends meetings, visits plants and dealerships***, and meets international customers. When he ________8 (have) time, he also __________9 (go) to car shows. Some people call him ‘7/11’ because he often _________10 (arrive) at the office at 7 o’clock in the morning and sometimes __________11 (finish) at 11 p.m. He gets up early every day and __________12 (work)over 70 hours a week.
But it is not all business for Ghosn. He __________13 (not/work) at weekends. He _______14 (make) time for his wife, Rita, and their four children. They __________15 (spend) time together and ________16 (enjoy) their hobbies. They _________17 (live) in France, but his elder daughter, Caroline, ___________18 (study) at Stanford University.
on the board*- в составе совета директоров
schedule ** - расписание, график
dealerships*** - местное представительство, агентство (фирмы)
D Make up 7-8 questions of different types on the text.
TEXT B
1 Study this vocabulary and definitions and think of Russian equivalents:
to manufacture– to make or produce large quantities of goods to be sold, using machinery
manufacture – a company or industry that makes large quantities of goods
to compete– to try to be more successful than another person or organization, especially in business
competitor– a person, team, company etc that is competing with another
to own–to have something when it is legally yours, especially because you have bought it, been given it
to sponsor–to give money to a sports event, theatre etc
to publish–to arrange the writing, production and sale of a book, magazine etc
employee – someone who is paid to work for someone else
employer – a person, company, or organization that employs people
profit – money that you get by selling things or doing business
loss – the fact of no longer having something you used to have
turnover– the amount of business done in a particular period, measured by the amount of money earned
retailer – someone who sells things in a shop
to owe – to have to give someone back money that they have given you
2 Listen to the text with your book shut. Try to understand as much as you can. Then write down the information.
Edouard Michelin
Activity
Employees
Location
Products
Major markets
Main competitors
Advertising
Edouard Michelin’s family
3 Read and translate the text. Pay especial attention to the words in bold.
Michelin is a famous old family company with a dynamic young chairman. Edouard Michelin is the great – grandson of the founder of this company, which is based in Clermont Ferrand in the centre of France.
Michelin manufactures tyres* and sells them all over the world. The company employs about 120,000 people and has annual sales of over ?14 billion. Goodyear and Firestone are Michelin’s main competitors. Edouard Michelin manages the company using modern methods. At the moment, Michelin supplies tyres to the BMW Williams team. The company has two main markets, Europe and the USA, but it plans to develop the Asian market. In the USA it ownsthe Uniroyal company. It advertises a lot on TV and in magazines and sponsors racing events. It also publishes the famous Michelin guidebooks. Edouard Michelin and his wife have five children and live just outside Clermont Ferrand.
tyres* (UK tyres, US tires)- шины, покрышки
4 Shut the book and listen to the text. You should understand the text completely.
5 Choose the correct word to complete the sentences below.
1 Michelin is a tyre fabric / manufacturer / product.
2 There are over 120,000 employs / employees / employers.
3 It has profit / loss / turnover of over ?14 billion.
4 The company / society / factory has a young chairman.
5 Michelin is BMW William’s tyre buyer / retailer / supplier.
6 Michelin gets / owes / owns Uniroyal.
7 Michelen’s head office / head hunter / head room is in Clermont Ferrand.
8 Its main competes / competitors / competitive are Goodyear and Firestone.
6 Person B works for Michelin. He is talking about his job. Complete the dialogue.
A: Who do you work for?
B: ……………………… 1
A: Is that a French company?
B: ………………………. 2
A: Where ………………….?3
B: It is based in Clermont Ferrand.
A: What does the company do?
B: …………………………4
A: How many ………….. does …………….?5
B: About 120,000.
A: Where ………….. you ………?6
B: We advertise on TV, in magazines, and at motor – racing events.
A: …………………….7 Clermont Ferrand?
B: No, I don’t. I work in the United States.
A: What …………………… ?8
B: I’m an engineer.
7 Speak about Michelin – the famous tyre – manufacturing company.