Orders and their execution

Plan

1 Structure of orders

2 Cover letter to orders

3 Helpful expressions

All the types of correspondence considered so far were directed towards one aim: the order.

In some trades definite quantities of goods are booked before orders are sent. The buyer asks the seller to book and reserve smth. of such and such quality for him. He does not make out an order before the seller has confirmed the booking.

Trial orders (пробный заказ) are placed when a client is not sure of the quality of an article and wants to see it for himself. If they turn out good, he may place a bigger order.

In some branches (зд. отрасль) it is customary to place repeat orders (повторный заказ) for identical goods.

For very large orders, such as may cover a complete factory plant, big machines, etc., often special sales contracts are signed.

Many companies use order-sheets (order-forms, order-notes, indents)(ордер, заказ).

These are printed forms, numbered consecutively and usually containing instructions as to:

time and place of delivery

make-up (состав, содержание заказа) – an accurate and full description of the goods required

quantities

terms of payment agreed in preliminary negotiations

packing

marks

mode of sending (transport)

insurance

In cases of disputes arising in these matters order-sheets are of much advantage.

Even if the order is telephoned, it must be confirmed in writing.

Order №

Sender’s address

Inside

Address

Authorized______________

(signature)

Quantity Item description Price

No. c.i.f.

… … … …

Comments: Discount Date:

Delivery

An order-formshould be accompanied by a covering letter which allows the opportunity to make any necessary points and confirm the terms that have been agreed:

method of delivery and payment, insurance and packing, special documents (such as Certificate of Origin, Invoice).

Structure(Body of the letter)and prefabricated chunks:

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