Choose the best word or phrase to complete each of these sentences
LISTENING
MARKETING
1.
1.
2.
3.
2.
HUMAN RESOURCES
HR – Vocabulary
1.
2.
YOU’RE FIRED
1.
DIVERSITY: WOMEN MAKE PROGRESS IN CLIMBING THROUGH THE RANKS
1.
2.
RUSSIAN CONSUMERS WANT TO SPLASH THEIR CASH
1.
2.
| a | b | c | d | e |
Listening
| | Headache pills | Таблетки от головной боли |
| | Dear | Дорогой (недешевый) |
| | Converge | Сближаться |
| | Price gap | Ценовая разница |
| | Evidence | Свидетельство, доказательство |
| | Shopping basket | Потребительская корзина |
| | Nappy | Подгузник |
| | Non-tradable services | Неторгуемые услуги |
| | Price range | Диапазон цен, колебание цен |
| | Tax rate | Налоговая ставка |
| | Basic goods | Товары повседневного спроса, основные товары |
| | Luxury goods | Предметы роскоши, товары класса люкс |
| | Estimate | Предварительно подсчитывать, давать оценку |
| | Suggest | Предлагать; предполагать |
| | Euro-zone average | Средние показатели по еврозоне |
| | Pay well over the top | Платить гораздо больше |
Listen to a news report about price differences in Europe and answer the questions.
1. Give two facts about the DKW price survey.
2. Name ten items mentioned in the report.
3. Give three reasons for the price variations across Europe.
Listen again. Are the statements true or false?
1. Nurofen tablets are more expensive in Rome than Amsterdam.
2. Price gaps have become narrower across Europe in the last two years.
3. Madrid isn’t as expensive a city as Paris.
4. All products are dearer in Brussels than in other European cities.
5. Electrical goods have the largest price differences in Europe.
6. Tax is one of the most important influences on prices in Europe.
7. Price differences in America are the same as those in Europe.
8. London is no longer the most expensive city in Europe.
HR Vocabulary
Choose the best word or phrase to complete each of these sentences.
1 People wishing to join a company can use the Internet to make an online
a) recruitment b) candidate c) application d) interview
2 Companies can use the Internet to build an employer so that potential employees know who they are and what they do.
a) brand b) network c) office d) advertisement
3 A person who looks for potential new company recruits is called a ….. scout.
a) recruitment b) workforce c) company d) talent
4 Young recruits can help less fortunate societies by doing unpaid work, known as …..
a) fundraising b) volunteering c) freelancing d) freeloading
5 Course participants are provided with accommodation at the training venue when they take part in …… .
a) open courses b) in-house programmes c) on-the-job training d) residential courses
6 Learning by observing fellow employees performing tasks is known as …. .
a) an in-house programme b) on-the-job training c) coaching d) mentoring
7 .... is a learning process which involves receiving advice and guidance from a more experienced person in the company.
a) Coaching b) Mentoring c) On-the-job training d) Executive education
8 ….. is designed to meet the specific needs of the participants.
a) Accredited training b) An open course c) A customised programme d) An in-house programme
9 Training which focuses on the development of areas such as negotiation or presentation skills and teambuilding is often referred to as …… training.
a) hard-skills b) soft-skills c) succession management d) in-company
10 …… is the internal development and replacement of key people.
a) Succession managementb) Hard skills c) In-company training d) Executive coaching
11 ……shows that someone has learnt the necessary skills for a specific job.
a) An apprenticeship scheme b) A general education c) A vocational qualification d) A vocation
12 …..gains skills and experience through practical training in a company instead of going to university.
a) An apprentice b) A stakeholder c) An education provider d) A craftsman
13 A …..is an organised group of companies which is set up to promote their common interests and develop business opportunities.
a) vocational training system b) vocational school c) trade association d) stakeholder
14 Some people feel that in large companies over the last few years, the directors' pay has not been structured to encourage them to put the …… objectives of the company first.
a) marketing b) human resources c) strategic d) production
15 People buy ……. so that if they die, their family will receive compensation.
a) an insurance scheme b) private medical insurance c) life assurance d) a package deal
16 If employees have ……. they will have access to a high standard of healthcare in the event of an accident or illness.
a) tax incentives b) private medical insurance c) life assurance d) a package deal
17 A …….is a range of goods that must be bought as a whole in order to receive a discount.
a) tax incentive b) package deal c) tax-free perk d) pay package
18 …….give the employee the right to buy or sell company shares at a stated price within a time limit.
a) Stock bonuses b) Stock optionsc) Long-term incentives d) Benefits in kind
19 ……..is designed to encourage high performance in the future.
a) An incentive b) Base pay c) Base salary d) A tax-exempt benefit
20 A remuneration system where pay increases are linked with good performance is called ……
a) benefits in kind b) base pay c) performance-related pay d) a non-cash perk
Choose the best word or phrase to complete each of these sentences.
1 The head of department is responsible ……. her learn. (team)
a) for b) of c) from d) to
2 A period of time in which a woman who is having a baby is paid not to work is called maternity
a) holiday b) pause c) leave d) benefit
3 State-of-the-art... ….equipment is used in many large companies to enable employees to hold meetings from a number of different locations.
a) telecommuting b) teleconferencing c) television d) teletransporting
4 The rate at which employees join or leave an organisation is known as the employee …. rate.
a) departure b) satisfaction c) recruitment d) turnover
5 In order to rise up an organisation, an employee needs to develop a broad set of business …….
a) applications b) cards c) ideas d) competencies
6 Companies engage in.. ….. planning when they decide which business activities they are going to carry out over the following years.
a) sales b) strategic c) succession d) safe
7 The total number of employees a company employs is its …….. .
a) payroll b) population c) headcount d) full employment
8 A company which is buying another company goes through the process of due …… when it checks this company's activities and finances very carefully before formally agreeing to buy it.
a) date b) delivery c) diligence d) deliberation
9 If a job advertisement says '…… $70,000', it means that the stated salary is approximate.
a) exactly b) per annum c) interim d) circa
10 If a job advertisement says '$70,000 ……', it is referring to the annual salary.
a) circa b) per month c) per annum d) interim
11 She's a very.... ….. manager. In other words, she's practical and involved.
a) autonomous b) hands-on c) exceptional d) outstanding
12 If an employee is caught smoking in the office, this may result in…… from work for at least two weeks.
a) instant dismissal b) probationary period c) misconduct d) suspension
13 New employees often undergo a during which the company assesses whether they are right for the job.
a) time constraint b) probationary period c) trial period d) track record
14 Stealing office equipment is a form of ……….. .
a) entitlement b) misconduct c) suspension d) subsistence
15 When a department is failing to achieve satisfactory results, it can be described as ……. .
a) dedicated b) neglected c) upcoming d) under-performing
16 When someone is convincing and can influence others, he or she is …….. .
a) articulate b) persuasive c) upcoming d) dedicated
17 A...... is a scheduled evaluation of an employee's performance and progress.
a) reference b) staff satisfaction survey c) performance appraisal d) progress review
18 When someone has too much to do in too little time, he or she is ……… .
a) overstretched b) level-headed c) kept in the dark d) a contender
19 Staff are expected to. …… overtime when there is a high volume of work.
a) put off b) put in c) put out d) put up
20 If you would like to take a holiday, you need to ask your manager to …….your holiday leave.
a) aspire b) approve c) request d) appreciate
READING
Computer says: 'You're fired'