VIII. Read and translate the sample of a business letter. For more samples turn to Appendix 1.

  University of Wales Swansea Singleton Park Swansea SA2 8PP Wales, UK Telephone: 01792 205 678   22 February 2006
  Goldsmiths College University of London New Cross London SE14 6NW England, UK Telephone: 0171 919 7171
  Dear Dr Gregory,   Thank you for your letter dated 3 March 2010. We were very pleased to know about your interest in participating in the XI International Scientific Conference Modern Ecological Problems.   We are happy to inform you that we included your report into the Programme of the Conference. We are sure that your participation will contribute much to the success of the Conference. We hope our personal contact with you will be useful for the exchange of scientific information.   We would like to draw your attention to the terms of presenting your report. We are planning to provide a room for your presentation and discussion of your recent scientific research on the 15th of May 2010.   We would appreciate if you inform us about your visit in advance: we would be glad to meet you in the airport and deliver to the hotel.   We enclose the Programme of the Conference to your convenience. Please do not hesitate to write if you require any additional information.   We look forward to hearing from you soon.   Yours sincerely,   ς. βαδιηζ George Bedingfield Conference Chairman   Encl.: Programme of the XI International Scientific Conference

IX. Compose the letter below placing its parts in the proper order. To practise in composing business letters turn to Appendix 2.

We write to inform you that we developed a new device at our University (Loughborough) that can identify tiny amounts of explosive particles – invisible to the naked eye. It could provide the solution to better protecting the travelling public from acts of terrorism.   Created by Professor John Tyrer from the University’s Wolfson School of Mechanical and Manufacturing Engineering, along with colleagues from the Department of Chemistry, the device is currently undergoing field trials at a number of undisclosed locations across the country.
We would be grateful to receive a prompt reply.
If you think our work is worth being spoken about, we would like to ask you to give us a chance to present it. We would appreciate your attention to our research.
In the recent issue of Chemical Review we have found information on the Scientific Conference New Discoveries in Science to be held in Swansea. We are looking forward to reporting our new discovery and discussing it with the scientific public.
13 May 2010   Daniel Hatchette Chemistry Department   Dear Dr Smith,
Chemistry Department Loughborough University Leichestershire LE11 3TU UK Telephone: +44 (0)1509 223 522 Fax: +44 (0)1509 223 905   University of Wales Swansea Singleton Park Swansea SA2 8PP Wales, UK Telephone: 01792 205 678

X. Write a business letter using the typical ways of beginning and finishing a letter.

Introductory paragraph:

1. In reply to your letter of 14 February 2010 …

2. Thank you for your letter dated 14 February 2010 …

3. We were delighted to receive your letter of 14 February 2010 …

4. Further to our telephone conversation last month …

5. We have heard from … that you …

6. We have noticed your job advertisement in … dated …

7. We were pleased to know about your interest in …

Main paragraph:

1. We are writing to confirm our wish to take part in …

2. I am writing to confirm our wish to apply for the position of …

3. Would you please inform us (let us know) as soon as possible if …

4. We would like to have further details about …

5. In connection with this …

6. We are attaching some information about …

Concluding paragraph:

1. We look forward to your early reply.

2. We look forward to hearing from you soon.

3. Your prompt answer would be appreciated.

4. Thank you for your time and trouble.

5. If you have any questions, feel free to contact us.

6. Please do not hesitate to write if you require any additional information.

XI. Speak on the topic “Writing Business Letters”.

UNIT 4

TELEPHONE COMMUNICATION

I. Study the list of topical vocabulary to avoid the difficulties in understanding the text of this unit. Consult a dictionary to pronounce the words correctly.

Directory n – телефонный справочник

engaged adj – занят (о телефоне, линии)

feedback n – обратная связь

get through ph v – дозвониться

hang up ph v – положить трубку

receiver n – зд. Телефонная трубка

toll-free call – бесплатный звонок

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