How did Janet feel when she first started her Saturday morning job?

A She enjoyed the job she was given.

B She was pleased to be helping her father.

C She worried that she was not doing it well.

D She was only really interested in the reward.

What do we learn about her grandmother’s office in the second paragraph?

A It needed decorating.

B It was untidy.

C It had too much furniture in it.

DIt was dark.

18. ‘this’ (line AA) refers to

A shopkeeper’s profits.

Ba thirty-five-hour week.

CJanet’s request.

D the recommended wage.

19. ‘flustered’ (line BB) means

A bored.

B angered.

Cconfused.

D depressed.

Why did Janet’s grandmother react angrily to her offer to fetch a pencil and paper?

A Janet was unable to answer her question.

B Janet had been unwilling to help her.

C Jane had made an unhelpful suggestion.

D Janet has answered her rudely.

What did Janet’s grandmother and father disagree about?

A how to keep their customers loyal to the shop

B the type of advertising needed to attract customers

C the type of customers they needed to attract

D how to get new customers to come to the shop

What eventually persuaded Janet’s grandmother to buy a freezer?

AShe found that she liked frozen food after all.

BA new shop opening in the village had one.

C It was suggested that her products weren’t fresh.

DShe responded to pressure from her customer.

What impression do we get of Janet’s feelings towards her grandmother?

A She respected her fairness.

B She doubted her judgement.

C She disliked her manner.

D She admired her determination.

Task 3

You are going to read an article about hot air balloons. Choose the most suitable heading from the listA-Ifor each part (24-30)of the article.There is one extra heading which you do not need to use. There is an example at the beginning(0).

A Involving balloon passengers

B Qualifying as a balloon flyer

C The price of balloons

D Balloons for special occasions

EThe joy of achievement

F Restrictions on passengers

G Flying your balloon: practical considerations

H The superiority of balloons

IThe inventors' expectations

It’s up, up and away

	I
Mostly it's about hot air - for without that, balloons are just big empty bags with baskets on the bottom. The Monlgolfier brothers had great hopes when they made the first manned flight. They thought balloons would take off as a viable means of commercial flight. Instead, they have remained the province of sport, adventure and enjoyment.
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Modern balloons are a lot more sophisticated than their ancestors, but they still retain the essential characteristics, which makes them so attractive. A plane is claustrophobic and very noisy. Balloons are so gentle and majestic and silent when the burner's not working. 'It's the most marvellous form of aviation,' says Chris Boyd, managing director of Hot Air Balloons.
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Hot Air Bolloons offer balloon trips suited to the requirements of customers, with unlimited possibilities. Celebrations are high on the list of reasons for booking a balloon flight. 'Birthdays, anniversaries, we even had a couple who wanted to get married during the flight, but we told them that wouldn't be allowed,' says Chris.
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He takes parties of four to twelve, the maximum number allowed, and there is no age limit at the upper end - he has had a 92-year-old customer. The only other rule is that you have to be at least one metre tall, so small children are not allowed on board. This is because the side of the baskets is adult chest height and youngsters might be tempted to climb up to look out.
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An ordinary flight lasts about an hour and a half and can reach over 1,000 metres. The cost of a flight covers four hours and includes a certificate for first-time flyers. The important point is that you don't just turn up and climb on board. You are invited to take an active part, so before the flight you spend about 45 minutes helping to inflate the balloon and getting to know it.
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At the end of the trip, passengers are served with champagne and nibbles. Champagne is traditional after balloon flights. 'Most people are very happy that they have done it because they might have been a bit anxious before they set out, so they are glad to celebrate the experience,' he says.
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So, taking a trip is one pleasure, but what if you fancy owing your own balloon? First, you will need a balloon license. To get a license you can train with a company like Hot Air Balloons and do 16 hours' flying with an instructor. Then you have to take written exams in the technical aspects of the balloon and other subjects.
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When you own a balloon, you will need a trailer to store it and tow it to the launch site and someone to follow you to pick you up when you land. You may need a landowner's permission to start your flight, but it is possible to start from a very large garden. You can read all about how to get started in a new quarterly magazine for balloon enthusiasts published by the Balloon and Airship Club.