I. Фразы и выражения по теме «Гостиницы и размещение»

▪ can you recommend any good …? вы можете порекомендовать хорошие …?

- hotels гостиницы

- B&Bs (сокращённо от bed and breakfasts)

- self-catering apartments съёмные квартиры

- youth hostels молодежные хостелы

- campsites места для кемпинга

▪ how many stars does it have? сколько у него звёздочек?

▪ I'd like to stay in the city centre. я хотел бы остановиться в центре города

▪ how much do you want to pay? сколько вы хотите заплатить?

▪ how far is it from the …? как далеко это от …?

- city centre центра города

- airport аэропорта

-railway station железнодорожного вокзала

«Бронирование гостиницы»

▪ do you have any vacancies? у вас есть свободные места?

▪ from what date? с какого числа?

▪ for how many nights? на сколько дней?

▪ how long will you be staying for? как долго вы собираетесь пребывать?

-one night один день

-two nights два дня

-a week неделю

-a fortnight (американский английский: two weeks) две недели

▪ how many people is the reservation for? На сколько людей бронируется номер?

▪ what sort of room would you like? какую комнату желаете?

▪ I'd like a … я желаю …

-single room номер на одного

-double room номер на двоих

-twin room номер с двумя кроватями

-triple room номер с тремя кроватями

-suite номер-люкс

▪ I'd like a room with … я хотел бы номер с …

-an en-suite bathroom ванной комнатой

-a bath ванной

-a shower душем

-a view красивым видом

-a sea view видом на море

-a balcony балконом

▪ I'd like … я хотел бы …

-half board половину пансиона

-full board полный пансион

▪ could we have an extra bed? мы хотели бы дополнительную кровать

«Asking about facilities. Как спросить об удобствах.»

▪ does the room have …? есть ли в комнате …?

-internet access интернет

-air conditioning кондиционер

-television телевизор

▪ is there a …? есть ли тут …?

-swimming pool бассейн

-sauna сауна

-gym спортзал

-beauty salon салон красоты

-lift лифт

▪ do you allow pets? здесь можно держать домашних животных?

▪ do you have wheelchair access? у вас есть вход для инвалидной коляски?

▪ do you have a car park? у вас есть автомобильная стоянка?

▪ the room has a shared bathroom туалет и ванная общие

▪ what's the price per night? сколько стоит одна ночь?

▪ is breakfast included? включен ли завтрак?

▪ that's a bit more than I wanted to pay это не много больше, чем я готов заплатить

▪ can you offer me any discount? вы можете сделать скидку?

▪ have you got anything …? у вас есть что-нибудь …?

-cheaper подешевле

-bigger побольше

-quieter поспокойней

▪ could I see the room? мог бы я посмотреть комнату?

▪ OK, I'll take it хорошо, я беру

▪ I'd like to make a reservation я хотел бы забронировать

▪ what's your name, please? ваше имя, пожалуйста

▪ could I take your name? назовите ваше имя

▪ can I take your …? назовите ваш …

-credit card number номер кредитки

-telephone number номер телефона

▪ what time will you be arriving? во сколько вы приедете?

▪ Vacancies Свободные места

▪ No vacancies Свободных мест нет

II. Прочтите и переведите статью сайта “как забронировать номер».

How to make reservation (at Little Town Budget Hotel)

* You can make the on-line reservation through our booking system. ttps://www.littletownhotel.cz/customer/ NO CHARGE IN ADVANCE.

IT'S SECURE, FREE, FAST and EASY. You just choose the date, number of persons and the type of room and number of beds in each room for each night. We will need your credit cards details as a guarantee. We don't accept VISA electron or Maestro cards for online reservations. Our cancellation policy is 48 hours before arrival.

In the case of late cancellation we will have to fully charge you for the first night.

* You can also make your reservation by email. We'll send you our offer and if you accept it we'll then send the confirmation with instructions on how to securely send us your credit cards details. The payment will be made at the reception during your stay in cash or by credit/debit card.

* GROUPS - If you accept our offer and once you get our confirmation, for groups we ask for deposit for the accommodation. Deposit is 50% from the total amount and it needs to be paid to our bank account one month in advance of your actual arrival. The rest of the payment is done in cash during your stay at the hostel.

IV. Видео-уроки

1) «Making a Hotel Reservation - English Phrases for making Reservation» - https://www.youtube.com/watch?v=ovrzq0QEJQg

2) At a hotel - English video lesson - https://www.youtube.com/watch?v=A5MXfq9rtm4

Dialogue. Making Reservations

Receptionist: Good morning. Welcome to The Grand Woodward Hotel.

Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

C: The 24th.

R: How long will you be staying?

C: I'll be staying for two nights.

R: How many people is the reservation for?

C: There will be two of us.

R: And would you like a room with twin beds or a double bed?

C: A double bed, please.

R: Great. And would you prefer to have a room with a view of the ocean?

C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

C: Charles Hannighan.

R: Could you spell your last name for me, please?

C: Sure. H-A-N-N-I-G-H-A-N

R: And is there a phone number where you can be contacted?

C: Yes, my cell phone number is 555-26386.

R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

C: Visa. The number is 987654321.

R: And what is the name of the cardholder?

C: Charles H. Hannighan.

R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.

C: Great, thank you so much.

R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

Учебник Hotels&Catering . Virginia Evans, Jenny Dooley, Veronica Garza.