II. Listen to the second part of the dialogue and underline the part of the sentence in Italics that is correct

1. Derek will not agree to Ayse's request because he cannot manage without her / he feels she is not being honest.

2. Ayse's main worry is her duty to her family / money.

3. They understand / do not understand each other's point of view.

III. Listen to the third part of the dialogue. What compromise do they reach?

IV. Look at the extracts from the dialogues. Complete them with the phrases used by Ayse and Derek. Then listen again to all three dialogues and check your answers.

1. I know it's a busy time of year, I do. I __________________________your point of view.

2. But put______________________ - imagine if it were your family.

3. This is what I suggest. Let's both ______________________and I'll phone you tomorrow morning.

4. Right, er... I've ________________________ thinking.

5. On the _______________________I need someone with your experience and ability with the staff and the customers.

6. So what _________________________ - if you went in four days' time that would give us time to show the ropes to someone else.

7. Let's ____________________then.

Speaking

Respond to the following problems. Try to use language from the unit.

1) a regular customer says they are having financial problems and cannot pay for the goods or services you have provided. You need the money but do not want to lose a good customer.

2) there is an urgent project at work. Your boss wants you to work extra hours for the next two weeks, including all day Saturday and Sunday. No extra money is available to pay you for this.

Writing

As part of a presentation to new employees, you decide to suggest some “tips for reaching agreement”. Write four or five tips that you could show as part of the talk.

Unit III. APPLYING FOR A JOB

Learn how to write a CV and a resume, to get ready for and win an interview. Consider some rules of etiquette and useful advice for job-hunters.

Lesson 1.Choosing Careers

Warm-up

1. Read the following suggestions for finding a job and, in pairs, discuss which ones you agree with and why.

· Contact your friends and see how they can help.

· Visit an employment agency and ask about available jobs.

· Look for the job that gives the best salary.

· Read the advertisements in the business section of your local newspaper and try to find a job that matches your skills, qualifications and interests.

· Ask your parents and their colleagues to get you the job in the companies where they work.

· Discuss your goals and interests with your friends and make a plan for how to proceed.

· Talk to a counselor at the place where you are studying and ask for some advice.

Listening

I. Listen to two friends talking about job hunting. Check ü the points that are mentioned in their conversation.

· consult with different businesses and find out what is required in each department

· go to an employment agency

· look at some ads and see what is available

· think about your specific interest in business

· get in touch with any business contacts your family might have

· identify strengths and weaknesses for specific areas of business

· visit college counselor and discuss