II. Look at the extracts from the conversations. Complete them with the useful phrases for giving praise from listening the script. Then listen again and check your answers

1. I'd just like to say I'm ___________________________how successful our stand was...

2. Jane, you ___________________get such a good location.

3. Well ___________________, Jane.

4. I want to tell you ___________________________________your presentation yesterday. You did a ________________________ .

5. I really ______________________________included the customer stories.

6. Anyway, they love it - you_____________________ very well.

Speaking

Role-play the following situations to practice giving praise. Before you begin, decide how you will introduce the topic, and what specific aspect(s) you will praise.

1 Boss to employee - praise for a report.

2 Boss to employee - praise on winning a large new contract.

3 Colleague to colleague - praise for the new company website.

Writing

1) One of your colleagues has just returned from an international conference, where they represented your company. You hear that their presentation went very well. As you are working from home, you decide to drop them an email to congratulate them.

2) You are the boss of a small retail store. A new member of staff noticed that somebody was regularly stealing from you, and by reporting it to you has saved you a lot of money. Write a letter to the member of staff, praising them and telling them the results of their action.

Lesson 5. Compromise

Warm up

Compromise/komprsmaiz/ when people are arguing, they make an agreement called a compromise by giving up part of what they want

· Do you often have to reach compromise in your job, studying?

· Think of an occasion when you solved a disagreement or problem by compromising.

Active Vocabulary

When trying to reach a compromise, we often discuss the effects of possible actions or events on the situation. In order to do this, conditional sentences are often used:

If I had the chance.

If we bought 10,000 of them,...

I would make a lot of changes if I had the chance.

If we bought 10,000 of them, we'd have storage problems.

If I were you, I wouldn't accept that offer.

If I agreed to those conditions, would it affect my pension?

Would it affect my pension if I agreed to those conditions?

Lexical exercises

Match the two halves of the sentences:

Would they accept the offer	we'd leave the company.
Our rent would be lower	would you agree to pay sooner?
If I were you,	I'd apologize for my mistake.
If we gave you a 10% discount,	if we included transport costs?
If our boss expected us to work overtime,	if we employed more staff?
Would people start leaving	if we moved out of the centre.

Listening

I. Derek is the owner of a chain of Turkish restaurants in Ireland. The manager of one of the restaurants is a Turkish woman called Ayse. She wants to talk to Derek about something important. Read this summary of the first part of the dialogue. Then listen to the dialogue and correct the text where it is wrong.

Ayse wants to talk to Derek, her boss, because today she's received a letter from her family in Turkey, saying there's a problem at home and they need her to come home for three or four days. Derek seems to understand her problem and it's a busy week.