Introducing a company and promoting a new service

BUSINESS CONTACTS 1

INTRODUCING A FIRM,

A SERVICE, A PRODUCT

FOCUS 1. Read and discuss the following letters

ASKING FOR INFORMATION

õ	BRITISH PETROCHEMICALS
12 Richmond Park Plymouth PL655 United Kingdom Tel: 3245678; Fax: 1122330
	Our ref. _______ Your ref. ______ 15 October, 20__ Oilprom Co. RF, Nefteyugansk, Krasnaya, 1 Dear Sirs, We have learnt your address from your Internet ad. We would like to have some reference information about your company’s activities as your web-site is still under construction. We should be obliged to you if you would send us your company profile. Yours faithfully, Jack Smithson Jack Smithson Manager

INTRODUCING A FIRM

Oilprom Co. RF Nefteyugansk, Krasnaya, 1
	Our ref. _______ Your ref. ______ 24October, 20__ BRITISH PETROCHEMICALS 12 Richmond Park, Plymouth PL655 United Kingdom Dear Mr.Smithson, We have received your letter dated 15 October asking for our compay profile, for which we thank you. We would like to inform you that we are an established oil company engaged in exploration, drilling, transportation, refining and distribution of oil products. We specialize in a wide range of oil products such as gasoline, jet fuel, and different petrochemicals. We are opening a research centre in Norilsk. We mean diversification and we will be glad to develop mutually beneficial relations with your firm. You can apply for reference about our financial standing to our bankers, Nafta Bank, Moscow. We look forward to hearing from you soon. Yours sincerely, Igor Ivantsov Igor Ivantsov Executive officer

APPLYING FOR REFERENCE

õ	BRITISH PETROCHEMICALS
12 Richmond Park Plymouth PL655 United Kingdom Tel: 3245678; Fax: 1122330
	Our ref. _______ Your ref. ______ 30 October, 20__ Nafta Bank RF, Moscow, Zhytnaya, 5/3 Dear Sirs, We have been referred to you for information on the financial standing by Oilprom Co. which has been banking with you. We shall be grateful to you for any data you can send us concerning the company in question. At the present time we are holding preliminary talks with them as we intend to set up a joint venture with Oilprom next year. Please rest assured that any information you give will be treated as strictly confidential. We thank you very much for your assistance. Yours faithfully, Jack Smithson Jack Smithson Manager

INTRODUCING A FIRM AND REQUESTING ASSISTANCE

Monster Trucks Inc. 420 12^th Street, Toronto, 72045, Canada Tel: 3456987 Fax: 256897
	Our ref. _______ Your ref. ______ September 5, 20__ The Trade Bureau Embassy of Canada Moscow RF Dear Sirs, We would like to obtain some information on export to Russia. Our company manufactures heavy truck diesel engines designed to withstand the most extreme climatic conditions. We believe our products are ideally suited for Russia. Herewith we enclose three copies of our catalogue, specification sheets and some brochures. We should appreciate it if you would advise us on the best ways to penetrate the Russian market. Our representative Mr. Farewell is prepared to visit Moscow on a fact-finding trip at 24 hours’ notice. Thank you in advance. Yours faithfully, Walter Gatsby Walter Gatsby Sales manager Encl.

REPLYING TO A REQUEST

The Trade Bureau Embassy of Canada, Moscow, RF
	Our ref. _______ Your ref. ______ 12^th September, 20__ Monster Trucks Inc. 420 12^th Street Toronto, 72045 Canada Dear Mr. Gatsby, We acknowledge receipt of your letter of 5^th September. We will do our utmost to help you. Our commercial attaché Mr. Gretsky is in charge of carrying out surveys on the Russian markets. He will be glad to advise your representative on the matter in person. We have already booked the hotel for him. Meanwhile we are forwarding under separate cover 3 copies of our latest survey of the Russian truck market for your consideration. We look forward to your soonest reply. Yours sincerely, Tim Daldon Tim Daldon Attaché

INTRODUCING A COMPANY AND PROMOTING A NEW SERVICE

Instant Internet Solutions Ltd. 12 Flinton Street, Birmingham B21 9XT Tel: 24465892
	Our ref. _______ Your ref. ______ 28^th November, 20__ Mr. Ivanov, Director, New Technologies RF, Moscow, Zhitnaya, 7 Dear Mr. Ivanov, If you face some problems in breaking into new markets Instant Internet Solution Ltd. can offer you an instant solution. With our help you will be able to transmit your ads, text and video files around the globe at the speed of light. Your would-be clients will be able to look through your catalogues and acquaint themselves with your products directly on their PC screens. As you will see from our brochures attached hereto our company has wide experience in helping other businesses to set up their Internet sites. We are opening our office in Moscow in March and our managers will be happy to advise you on all your start-ups. Looking forward to your early reply. Yours sincerely, Ken Chamberlan K.Chamberlan Sales Manager

REPLYING TO THE OFFER