Request for Additional Information
Dear Sirs,
Thank you very much for your inquiry of the 16th October concerning an Automatic Car Washing Plant.
We appreciate your interest in our equipment and shall be pleased to submit a detailed quotation. Before we can do so, however, we must have some more details from you.
We enclose Form No. 17 which we would ask you to fill in and return to us. On receipt of this information we shall quote you for an Automatic Car Washing Plant which is strictly in line with your particular requirements.
Please send us the completed form without delay. We look forward to the pleasure of serving you.
Yours faithfully,
Encl.
Reply to Inquiry for Teaching Material.
Dear Miss Jones:
We have received your letter of November 18 inquiring about the “Voix et Images de France” student records and books.
We are sending you our catalog for your convenience in ordering. We believe the information you require will be found on pages 94 and 95.
We thank you for your interest in our materials and look forward to serving you.
Sincerely yours,
Enclosure
Reply to Inquiry for Holiday Caravans.
Dear Sirs,
We thank you for your inquiry of 17th December and are sending you our latest catalogue.
The Midland Motors Holiday Caravans combine the greatest comfort and convenience with excellent road-holding and manoeuvring qualities. No wonder they are fabulously popular in Great Britain and on the Continent. A new engine steps up performance considerably: better acceleration, higher cruising speed, better hill climbing.
As you will see from the catalogue, we offer four different models with prices ranging from ₤… to ₤… In order to facilitate the introduction of our caravans, we are prepared to grant you a special discount of 10% on our catalogue prices.
The quotation is without obligation until final confirmation. Our terms of payment are cash against documents. At present our time of delivery is two to three months.
Any orders you entrust to us will receive our most careful attention.
Yours faithfully,
Encl.
Follow-Up Letter to Prospect.
Dear Mr. Cooper:
It is obvious – you are interested in our new Phoenix Charge Posting Cash Register. That’s why you asked for our catalogue, which we sent you last month.
A few weeks ago one of our representatives, Mr. Black, demonstrated our system to Mr. Bauer of Bauer’s Food Fair in your city. The system has now been installed, and Mr. Bauer writes “My new Phoenix Charge Positing Cash Register makes the handling of charge accounts as easy as recording of cash sales. It helps me save a lot of time, and my charge accounts are always up to date. I’m very pleased with its operation…”
You will realize, no doubt, that a catalogue cannot answer all your questions. Only an expert can do so, after he has carefully studied your particular requirements. Mr. Black would be pleased to show you how a Phoenix Charge Posting Cash Register can help you, too, save a lot of time – and money. Just fill out and mail the enclosed card.
There will, of course, be no obligation for you.
Yours very truly,
Encl.
Reviving Inactive Account
Dear Sirs,
We note that you have not entrusted us with your orders for some time. This is a matter of great concern to us, and we are wondering if in any way we failed in our efforts to please you. Should this be the case, you would do us a great favour by letting us have your frank comments. You may be sure that we will make every effort to set things right.
Under separate cover we are sending you our latest catalogue, from which you will see that we can now offer an even wider range on first-class kitchen utensils and appliances. We have recently extended and modernized our factory. These improvements have enabled us to increase our output and shorten delivery dates.
We look forward to a renewal of our cordial business relations and assure you that we will do our best to give you efficient service.
Yours faithfully,