Compare your ideas with a partner. Explain your choice to the partner. Do you have common ideas?

2. Read this hotel advertisement and put each facility from the list below in the most likely section (a-d). Some items can go in more than one section.

audiovisual equipment email flipcharts IDD phone Photocopier safe

sauna swimming pool videoconferencing desk fax gym

minibar projection screen satellite TV steam room translation services whirlpool

The Lotus Hotel

The Lotus Hotel has always been considered one of the most romantic hotels in Egypt. Situated in Giza with stunning views of the pyramids, it is clearly the first choice for both business and leisure travellers.

All rooms are air conditioned and contain a:

· ·

Unlike many hotels in Egypt there are also non-smoking rooms.

Our business centre offers a full range of office service including:

· ·

We have three meeting rooms, which can accommodate up to 28 people. Each is provided with:

· ·

Use of our health club is free for guests. The club features a

· ·

All in all, The Lotus is one of the finest hotels in Cairo with a wonderful location and a reputation for excellent service.

3. a) The sentences in the list on the left (1-14) are spoken by a guest or ‘future’ guest in the hotel. Match each sentence with the most suitable reply (a-n) on the right.

1 Could I have a wake-up call tomorrow, please? 2 Do you have any vacancies for 5^th and 6^th of July? 3 What time is breakfast? 4 Could I book the meeting room for 9 o’clock on Tuesday, please? 5 Could I have a dry towel, please? 6 Can I dial direct? 7 Two diet Cokes, please. 8 Could I arrange a taxi to the airport tomorrow? 9 I’d like to book a room for those dates, please. 10 Do you offer a translation service? 11 How much do you charge for the internet? 12 Good morning, we have a reservation for three nights. 13 I can’t find the key to my locker now. 14 Would it be possible to extend our stay in the suite by two nights?

a ?5 for half an hour. b I’m afraid we are fully booked for the 6^th, sir. c That’s fine. Could you give me your credit card number? d Yes of course. Help yourself. e With ice? f Yes. Which language? g What time is your flight? h Your name, please? i Yes of course, madam. For how long? j From 6.00 to 10.00 am, sir. k I’m afraid we’d have to downgrade you to a room. The executive suites are fully booked. l Yes of course. Press zero for a line. m What time, sir? n I’m afraid there’s a £10 charge for lost keys, sir.

b) Where would you expect to hear each dialogue in a. Write the number of the dialogues (1-14) next to the places.

on the telephone

at the hotel reception

at the bar

in the business centre

in the health centre

4.ROLE-PLAY

Student A

You are the receptionist at the hotel. The hotel is fully booked for tonight. Two executive suites will be free from tomorrow tonight. One suite is at the front, the other at the back. Executive suites cost $120 per night. All the standard rooms are booked for the next three nights. Standard rooms cost $80 per night.

Student B(you begin the dialogue)

You are a guestat the hotel. You are staying in a standard room which costs $80 per night at the front of the building. It is very noisy and you cannot sleep.

You go to the hotel receptionist and ask if you can change it for a room at the back. Your company has given you $150 per day for accommodation and food expenses.

READING 2

1. You are going to read an article about an unusual type of hotel found in Japan called acapsule hotel.

· How do you think a capsule hotel different from other hotels?

· Why such kind of hotel has become popular in Japan?

Read the text quickly without looking up words you don’t know, to see if you were right.

CAPSULE HOTEL

How small can your hotel room be?

If you are staying in a certain type of hotel in Japan, then the answer could be just one metre by one metre by two metres. These hotels are mainly intended for businessmen who miss the last train home after a night out drinking with colleagues. Instead of paying for an expensive taxi ride, Japanese businessmen can rent a capsule, a kind of plastic box to sleep in, for around four or five thousand yen. The first capsule hotel opened in Osaka in 1977 but they are now found in all of Japan’s biggest cities. Most of them are for men only.

There are no reservations and long-term stays. Guests can check in at any time after about 4 pm. At reception, they are shown to a room with lockers where they deposit their clothes and their belongings. In return, they receive a cotton bathrobe and slippers to wear. Then guests go to their ‘rooms’, rows of capsules on each floor stacked about three storeys high. Each one is equipped with a mattress, a pillow and a quilt. There is also a light, clock, mirror and a TV hanging from the ceiling. At the end of the capsule is a small curtain which you can close to separate your space from all the other men sleeping in the same area. Check out time is around 9 o’clock the next day.

Many capsule hotels offer a large range of services. There are vending machines which sell beer, sake, soft drinks and a variety of snacks. Some even sell clean socks and underwear for the following day. Each floor has a shared toilet with lots of toothbrushes, razors and shaving equipment. There are also coin-operated showers. The more expensive hotels also have restaurants and health spa with baths, saunas and massage service.

Capsule hotels have not really been accepted outside Japan but they make sense in a country where space is limited and the business culture requires late night socializing with colleagues. Although the capsules have been called names such as ‘dog kennels’ or worth, ‘coffins’, they are surprisingly comfortable and the baths are just what is needed after a long night out. The biggest problem is the noise pollution. With your fellow guests sleeping just a few centimetres away, you are bound to hear if anyone snores, so it’s best to bring your own earplugs!

3. Look through the text again and decide if the following statements areRIGHT,WRONG or maybe such information isNOT GIVEN. Comment your choice.

1 Capsules can be booked over the phone.

2 You cannot walk around a capsule hotel in your day clothes.

3 You cannot stay in the hotel all morning.

4 The hotels provide only Japanese food.

5 The hotels provide razors for the guests.

6 The hotels don’t provide a laundry service.

7 All capsule hotels have baths and saunas.

8 The hotels provide earplugs.