Unit 9. Human Resources Management

Lead in

2.

Topics (main bubbles) that can be included into the mind map: recruitment, selection, employment legislation, discipline, development opportunities, reward system, training, motivation.

Vocabulary

2.

1.c, 2.e, 3.g, 4.h, 5.a, 6.i, 7.j, 8.f, 9.d, 10.b.

3.

1. BFOQ, 2. Collective bargaining agreement, 3. Horizontal career path, 4. Career plateau, 5. Division of labor, 6. Incentive or piecework wage, 7. Hourly wages, 8. Resignations.

4.

1. e, 2. h, 3. a, 4. f, 5. b, 6. d, 7. c, 8. g.

5.

1. Brokage, 2. Delegation, 3. Grievance, 4. Develop, 5. Interview board, 6. Sacking, 7. Task specialization.

Reading 1

C

1-e, 2-b, 3-d, 4-c, 5-a.

D

1. h; 2. f; 3. e; 4. c; 5. b; 6. d; 7. a; 8. g.

E

2. from; 2. to; 3. over; 4. into; 5. between; 6. in; 7. to; 8. to.

F

Example synonyms: 1. a way to try to be more successful than others; 2. a decisive factor; 3. to anticipate future changes; 4. to be an essential challenge; 5. a development that will continue for a long time without causing damage to the environment; 6. confusing economic conditions.

Grammar

1.

1. should; 2. must; 3. should have studied; 4. ought to; 5. must; 6. ought to; 7. shouldn’t; 8. ought to; 9. should have bought; 10. should have listened.

2.

1. must be; 2. couldn’t have met; 3. must have been; 4. might /may/could sign; 5. must have been working; 6. couldn’t have done enough research; 7. must have taken bad decisions; 8. might/may/could be stuck; 9. must be having; 10. can’t be.

3.

1. should; 2. must be; 3. should; 4. can’t be; 5. should(expectation); 6. might; 7. must be making; 8. shouldn’t have borrowed; 9. might not; 10. might.

Reading 2

C

1. retain, retention, retained; 2. volatilize, volatility, volatile; 3. collaborate, collaboration, collaborator, collaborative.

D

1. day-to-day challenges; 2. recruitment program; 3. job offer; 4. senior professional; 5. accurate estimates.

1. to fill a position; 2. to retain staff; 3. to build a team; 4. to submit a plan.

E

1. to; 2. with; 3. out; 4. in, with; 5. from; 6. to, in; 7. at; 8. out, at; 9. with; 10. from; 11 to.

Unit 10. Management and Logistics

Lead in

1. B is the recent one. B places greater emphasis on the human being in the organization; focuses attention on the results to be accomplished, on objectives, rather than just things or activities; adds the concept that accomplishment of the members’ personal objectives should be integrated with the accomplishment of organizational objectives.

2. Possible options: leadership, types of managerial decisions, decision-making process, teamwork, communication skills, etc.

Vocabulary

2.

1. g; 2. e; 3. a; 4. h; 5. f; 6. j; 7. i; 8. d; 9. b; 10. c.

1. container; 2. vehicles; 3. warehousing and storage; 4. consignee; 5. lading; 6. vendor; 7. cargo; 8. distribution; 9. shipping rates; 10. forwarder.

5.

1. maintenance; 2. inventory management; 3. haulage contractors; 4. warehousing; 5. container; 6. liaise; 7. customs clearance; 8. vehicles; 9. vendor; 10. freight forwarding.

Reading 1

G

1. to associate, association, associate; 2. manage, manager, managerial; 3. to handle, handling, handler; 4. to ally, alliance; 5. to integrate, integration, integrated; 6. to distribute, distributor, distributive.

H

1. industry, fleets 2. systems, cost; 3. chain; 4. marketplace; 5. alliances, contractors

Grammar

1. to miss. 2. losing. 3. to giving. 4. employing. 5. to sign. 6. postponing. 7. to prepare. 8. to close down. 9. taking. 10. thinking.

1. doing; 2. do; 3. doing; 4. to doing; 5. do; 6. doing; 7. to do; 8. to do; 9. doing; 10. to do.

1. to be; 2. locking; 3. to prepare; 4. unpacking; 5. to send; 6. to meet; 7. interrupting; 8. making; 9. damaging; 10. recruiting; 11. to learn; 12. to deliver; 13. delaying; 14. losing; 15. to implement.

Reading 2

C

1. recently, 2. perception, 3. competition, 4. standard, 5. arguably, 6. to win, 7. requirement, 8. component, 9. important, 10. products.

D

1. c, 2. k, 3. j, 4. e, 5. i, 6.h, 7. d, 8. f, 9. g, 10. b, 11. a.

E

1. adversary, adversity, adversative, adversarial, adverse; 2. to motivate, motivation, motivational; 3. to compete, competition, competitor, competitive; 4. to accept, acceptance, acceptant, acceptation, acceptable, accepted; 5. to customize, customer, customization, customized, customizable; 6. to require, requirement, required; 7. to organize, organizer, organization, organizational.

Unit 11. Supply Chain Management

Lead in

1)A supply chain is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, raw materials, and components into a finished product that is delivered to the end customer.Some supply chains are simple, while others are rather complicated. The complexity of the supply chain will vary with the size of the business and the intricacy and numbers of items that are manufactured.

2) Elements of the Supply Chain: 1. Customer: The customer starts the chain of events when they decide to purchase a product that has been offered for sale by a company. The customer contacts the sales department of the company, which enters the sales order for a specific quantity to be delivered on a specific date. If the product has to be manufactured, the sales order will include a requirement that needs to be fulfilled by the production facility. 2. Planning: The requirement triggered by the customer’s sales order will be combined with other orders. The planning department will create a production plan to produce the products to fulfill the customer’s orders. To manufacture the products the company will then have to purchase the raw materials needed. 3. Purchasing: The purchasing department receives a list of raw materials and services required by the production department to complete the customer’s orders. The purchasing department sends purchase orders to selected suppliers to deliver the necessary raw materials to the manufacturing site on the required date. 4. Inventory: The raw materials are received from the suppliers, checked for quality and accuracy and moved into the warehouse. The supplier will then send an invoice to the company for the items they delivered. The raw materials are stored until they are required by the production department. 5. Production: Based on a production plan, the raw materials are moved inventory to the production area. The finished products ordered by the customer are manufactured using the raw materials purchased from suppliers. After the items have been completed and tested, they are stored back in the warehouse prior to delivery to the customer. 6. Transportation: When the finished product arrives in the warehouse, the shipping department determines the most efficient method to ship the products so that they are delivered on or before the date specified by the customer. When the goods are received by the customer, the company will send an invoice for the delivered products.

3) Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain. Supply chain management has been defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally."[71]

Vocabulary

2.

1. f; 2. j; 3. a; 4. i; 5. h; 6. b; 7. с; 8. d; 9. e; 10. g.

3.

1. e; 2. h; 3. a; 4. g; 5. b; 6. с; 7. d; 8. f.

4.

1. Direct Store Delivery; 2. vendor-managed inventory; 3. logistician; 4. cash register; 5. buffer stock; 6. order processing; 7. lead time; 8. retailer

5.

1. depot; 2. aged; 3. impact; 4. come up with; 5. discharge; 6. draining; 7. garment; 8. scrutiny

Reading 1

C

1. l; 2. e; 3. g; 4. k; 5. j; 6. i; 7. h; 8. c; 9. f; 10. b; 11. d; 12. a.

D

1. obsolescence, obsolete, obsoleted; 2. to acquire, acquire, acquirer, acquirement, 3. acquired, acquirable; 4. determination, determinator, determinative, determinate; 5. to implement, implementation, implementer, implemented; 5. to technologize, technology, technological.

E

6. up; 2. off; 3. on; 4. on; 5. for.

F

Example synonyms: 1. to keep enough of inventory; 2. to satisfy clients’ demands; 3. quickly become dated; 4. to guarantee efficiency; 5. to alter business climate; 6. lasting cooperation; 7. end customer; 8. to affect.

Speaking

1.e; 2.b; 3.f; 4.d; 5.d; 6.d; 7.e; 8.d; 9.a; 10.e; 11.b; 12.c; 13.d; 14.b; 15.e; 16.c; 17.d; 18.b; 19.b; 20.a.

1.T; 2.F; 3.T; 4.F; 5.T; 6.T; 7.F 8. T; 9. F; 10.T.

Reading 2

C

1. c; 2. e; 3. d; 4. a; 5. b.

D

Example synonyms: 1. awareness – knowledge; 2. to underestimate – undervalue; 3. principal element – important factor; 4. to be relevant – suitable; 5. to produce – to create; 6. notorious – infamous; 7. to occur – to happen; 8. sufficient – satisfactory; 9. consequence – conclusion; 10. to determine – to consider; 11. frequently – often; 12. distinction – difference; 13. approach – method; 14. ideally – for best results; 15. to be proactive – prudent; 16. vast majority – greater quantity; 17. within a short timescale – soon; 18. to speed – to accelerate.

E

1. to industrialize, industry, industrialism, industrialist, industrial, industrious; 2. to incur, incurrence, incurable, incurrent; 3. reputation, reputational, reputable; 4. to anticipate, anticipation, anticipant, anticipatory; 5. to apply, applicant, application, applicator, applicable, applicatory.

Grammar

1.

1. exhausting; 2. embarrassed; 3. frustrated; 4. irritating; 5. depressing; 6. tired; 7. amused; 8. shocked; 9. disappointed; 10. interested.

2.

1. giving; 2. produced; 3. offering; 4. stolen; 5. employing; 6. shown; 7. sent; 8. reading; 9. parked; 10. called.

3.

1. Some of the candidates applying for this job position were not quite qualified.
2. The products manufactured in Germany offer good quality at a reasonable price.
3. Only the managers working at our Head Office in Tokyo can make real decisions.
4. The cargo damaged while in shipment has now been sealed.
5. The sales assistant answering all my questions about a new mobile phone model was very helpful and polite.
6. The employees invited to the corporate party couldn’t come.
7. The technician checking the network in the office said there were some problems connected with electricity supply.
8. The Japanese company founded in 1996 is a leader in the IT market now.
9. The items shipped a week ago are in stock now.
10. The questionable issues highlighted yellow require close examination.

Unit 12. Goods Flow

Lead in

a) Dangerous goods (often called hazardous materials in the USA) may be pure chemicals, mixtures of substances, manufactured products or articles which can pose a risk to people, animals or the environment if not properly handled in use or in transport.

b) Household cleaning fluids and gardening products

c) Substances and materials which are dangerous for transport range from those which present obvious risks, such as explosives and fuming acids, through to more frequently encountered products such as paints, solvents and pesticides.

d) The transport of dangerous goods is regulated in order to prevent, as far as possible, accidents involving people or property, damage to the environment, to the means of transport employed or to other goods being transported. Each mode of transport, (air, sea, road, rail and inland waterway) has its own regulations but they are now largely harmonized with the Model Regulations, published by United Nations Economic and Social Council's Committee of Experts on the Transport of Dangerous Goods.

1) o; 2.1) n; 2.2) h; 2.3) e; 3) d; 4.1) f; 4.2) i; 4.3) c; 5.1) g; 5.2) k; 6.1) j; 6.2) l; 7) m; 8) b; 9) a.

Vocabulary

2.

1. i; 2. f; 3. h; 4. a; 5. b; 6. g; 7. c; 8. d; 9. e.

3.

1. complies; 2. rough handling; 3. overhanging; 4. fragile; 5. impermeable; 6. break bulk; 7. equidistant; 8. stowage factor; 9. barrel; 10. crate.

4.

1. valuable freight; 2. place; 3. fit; 4. evenly; 5. protruding; 6. explosive; 7. insulation; 8. seal up; 9. stowage; 10. batch certificate.

Reading 1

A

Designations:

I. 1-f; II. 10-a; III. 9-d; IX. 3-c; V. 8-b; VI. 5-e; VII. 12-I; VIII. 7-j; IX. 4-l; X. 16-h; XI. 13-m; XII. 14-o; XIII. 15-n; XIV. 11-k; XV. 6-g; XVI. 2-p.

D

1. c; 2. a; 3. e; 4. d; 5. h; 6. b; 7. g; 8. i; 9. f.

E

1. out; 2. onto; 3. at; 4. in, with; 5. with; 6. to; 7. at ; 8. over. 9. with, under. 10. away. 11. from, under cover.

F

1. d; 2. e; 3. c; 4. a; 5. b.

G

1. to contract, contract, contraction, contractual; 2. to break, breakage; 3. to comply, compliance, compliant.

Grammar

1.

1. the most profitable; 2. deep, the more, the more; 3. more suspicious, further; 4. the more, the less obvious; 5. the riskiest; 6. as expensive as; 7. easier; 8. more modern, twice as good as; 9. as popular as; 10. much harder, the most challenging; 11. no sooner, than; 12. the worst, the most markedly; 13. perfectly fair, much faster; 14. nearly as rapidly as; 15. hardly, when.

2.

1. directly; 2. slightly; 3. near, sour; 4. calm; 5. dramatic; 6. short, relative, quite enthusiastic; 7. highly, different; 8. nationally, greatly; 9. interestingly enough, weekly, significantly, specially, precise; 10. widely, fast, hard.

Speaking

Reason for Regulation

1. Explosives are capable by chemical reaction of producing gases at temperatures, pressures and speeds as to cause catastrophic damage through force and/or of producing otherwise hazardous amounts of heat, light, sound, gas or smoke.

2. Gases are capable of posing serious hazards due to their flammability, potential as asphyxiants, ability to oxidize and/or their toxicity or corrosiveness to humans.

3. Flammable liquids are capable of posing serious hazards due to their volatility, combustibility and potential in causing or propagating severe conflagrations.

4. Flammable solids are capable of posing serious hazards due to their volatility, combustibility and potential in causing or propagating severe conflagrations.

5. Toxic substances are those which are liable either to cause death or serious injury or to harm human health if swallowed, inhaled or by skin contact. Infectious substances are those which are known or can be reasonably expected to contain pathogens. Dangerous goods regulations define pathogens as microorganisms, such as bacteria, viruses, rickettsiae, parasites and fungi, or other agents which can cause disease in humans or animals.

6. Radioactive material Whilst undergoing radioactive decay radionuclides emit ionizing radiation, which presents potentially severe risks to human health.

7. Corrosives cause severe damage when in contact with living tissue or, in the case of leakage, damage or destroy surrounding materials.

8. Miscellaneous dangerous goods present a wide array of potential hazards to human health and safety, infrastructure and/ or their means of transport.

9. Oxidizers, although not necessarily combustible in themselves, can yield oxygen and in so doing cause or contribute to the combustion of other materials. Organic peroxides are thermally unstable and may exude heat whilst undergoing exothermic autocatalytic decomposition. Additionally, organic peroxides may be liable to explosive decomposition, burn rapidly, be sensitive to impact or friction, react dangerously with other substances or cause damage to eyes.

Reading 2

A

C

1. predict - forecast; 2. expect - anticipate; 3. in each year - per annum; 4. in reality - de facto; 5. constant - steady; 6. lately - recently.

D

1. c; 2. g; 3. d; 4. a; 5. e; 6. b; 7. f.

E

1. to negotiate, negotiation, negotiable; 2. to suspend, suspender, suspended; 3. to cancel, cancellation.

Unit 13. Warehousing

Lead in

1. To buy at the lowest price, consistent with desired quality and service.

2. To maintain a high inventory turnover, by reducing excess storage , carrying costs and inventory losses occurring due to deteriorations , obsolescence and pilferage.

3. To maintain continuity of supply, preventing interruption of the flow of materials and services to users.

4. To maintain the specified material quality level and a consistency of quality which permits efficient and effective operation.

5. To develop reliable alternate sources of supply to promote a competitive atmosphere in performance and pricing.

6. To minimize the overall cost of acquisition by improving the efficiency of operations and procedures.

7. To hire, develop, motivate and train personnel and to provide a reservoir of talent.

8. To develop and maintain good supplier relationships in order to create a supplier attitude and desire furnish the organisation with new ideas, products, and better prices and service.

9. To achieve a high degree of cooperation and coordination with user departments.

10. To maintain good records and controls that provide an audit trail and ensure efficiency and honesty.

11. To participate in Make or Buy decisions.

Vocabulary

2.

1. e; 2. j; 3. g; 4. a; 5. с; 6. b; 7. d; 8. f; 9. h; 10. i

3.

1. outdated; 2. collateral; 3. rugged; 4. movable; 5. obtaining; 6. bunching; 7. packing; 8. collapsible

4.

1. hand pallet truck; 2. shrink wrap; 3. cross-docking; 4. value added services; 5. loading bay; 6. sortation technology; 7. receiving; 8. break bulk

5.

1. order picking; 2. loading bay; 3. break bulk; 4. hand pallet truck; 5. stretch wrap; 6. cross-docking; 7. value added services; 8. sortation system

Reading 1

C

1. d; 2. e; 3. f; 4. g; 5. b; 6. c; 7. a.

D

1. j; 2. to i; 3. c; 4. k; 5. l; 6. f; 7. g; 8. h; 9. b; 10. a; 11. d; 12. e.

E

1. to maintain, maintenance, maintability, maintainer, maintainable; 2. to facilitate, facility, facilitation, facilitator, facilitatory; 3. to industrialize, industry, industrialist, industrial.

F

1. at, in. 2. in, for, of. 3. on, rather than. 4. for, on. 5. to. 6. on. 7. for. 8. to.

Grammar

1.

1. my brother’s colleague; 2. one of the most well-known business centers in Moscow / one of Moscow’s well-known business centers; 3. a glass of wine; 4. Jack’s documents; 5. at Chris’s/at Chris’s office; 6. At the end of the meeting, Mr. Dexter’s salary; 7. The decision of the government/ the government’s decision 8. the name of the street/ the street’s name; 9. yesterday’s voting; 10. The cost of a new computer/ a new computer’s cost.

2.

1. The CEO's office; 2. The auditors' investigations; 3. The employees' meeting; 4. The company's policy; 5. The Minister of Finance’s speech; 6. My father-in-law's business; 7. two hours' meeting; 8. Today's newspaper; 9. Four days' conference; 10. Mike and Janette’s area of work; 11. These men’s email addresses.

3.

1. Sales forecast, staff meeting; 2. Market survey, admission of liability; 3. Internet access, press release; 4. Loss of confidence, company profits; 5. Contingency plan, capital expenditure; 6. Speed of response, stock option; 7. Insurance contract, bank loan; 8. Invoice discounting, lack of expertise; 9. Bank overdraft, job offer; 10. Venture capital, cost of progress.

4.

1. sounds, it; 2. is, is; 3. have been made, are, them; 4. is, is not, it; 5. Is, it; 6. are, them; 7. is, is/are; 8. is, it; 9. are, is, it; 10. are, them.

Speaking

1 b, 2 b, 3 e, 4 b, 5 c, 6 b, 7 c, 8 a, 9 b, 10 b

Reading 2

C

1. g; 2. f; 3. h; 4. c; 5. a; 6. b; 7. e; 8. d.

D

1. key; 2. data; 3. primarily; 4. objective; 5. initial; 6. to monitor; 7. today; 8. to use.

E

1. to computerize, computer, computerist, computernik; 2. to depend, dependence, dependency, dependent, dependable; 3. to economise, economy, economical.

F

9. within. 2. on. 3. as. 4. into. 5. in. 6. beyond. 7. to, on. 8. with.