Working Day and Responsibilities
ИНОСТРАННЫЙ ЯЗЫК: (Английский язык)
Учебно-методическое пособие
для студентов экономических специальностей и направлений ИПЭУ
ИЗДАТЕЛЬСТВО ТЮМЕНСКОГО ГОСУДАРСТВЕННОГО УНИВЕТСИТЕТА, 2012
УДК 811.111 (075.8)
ББК: Ш 143. 21.я 73
Б 278
Н.Ю.Басуева. ИНОСТРАННЫЙ ЯЗЫК (английский язык):
Учебно-методическое пособие для студентов экономических специальностей и направлений ИПЭУ. Тюмень: Издательство Тюменского государственного университета, 2012. 76 с.
Учебно-методическое пособие включает лексический минимум, а также специально разработанные лексические, грамматические, коммуникативные задания по темам «Профессии и профессиональные качества», «Рабочий день и обязанности», «В офисе», Образование в России и за рубежом». Пособие включает подборку оригинальных текстов, которые расширяют кругозор студентов и позволяют познакомиться с зарубежным опытом и реалиями в рамках изучаемых тем. Цель пособия – способствовать приобретению студентами иноязычной профессионально-ориентированной коммуникативной компетенции.
Рабочая учебная программа дисциплины опубликована на сайте ТюмГУ: Иностранный язык (английский язык) [электронный ресурс]/ Режим доступа:http://www.umk3.utm.ru., свободный.
Рекомендовано к изданию кафедрой иностранных языков и межкультурной профессиональной коммуникации ИПЭУ. Утверждено проректором по учебной работе Тюменского государственного университета.
ОТВЕТСТВЕННЫЙ РЕДАКТОР: И.Л. Плужник, доктор педагогических
наук, профессор
РЕЦЕНЗЕНТЫ: Т.В.Хвесько, доктор филологических наук, профессор
Ю.А.Шумилова,кандидат экономических наук,
доцент
© Тюменский государственный университет, 2012.
© Н.Ю. Басуева, 2012.
ОГЛАВЛЕНИЕ
1. Jobs and Professional Qualities……………………………………………. 4
2. Working Day and Responsibilities………………………………………….11
3. In the office……………………………………………………………………16
4. Education in Russia and Abroad…………………………………………...18
5. Texts for Class and Home Reading………………………………………..29
Jobs and Professional Qualities.
Jobs and Posts.
Vocabulary list.
Check what you know.
manager | менеджер |
bank manager | менеджер банка |
finance manager | финансовый менеджер |
sales manager | менеджер по продажам |
marketing manager | менеджер по маркетингу |
personnel manager | менеджер по персоналу |
customer service manager | менеджер по обслуживанию клиентов |
PR (public relations) manager | менеджер по связям с общественностью |
advertising manager | менеджер по рекламе |
office manager | офис-менеджер |
accountant | бухгалтер |
assistant | помощник |
banker | банкир |
clerk | служащий |
consultant | консультант |
economist | экономист |
electrician | электрик |
firefighter | пожарный |
lawyer | юрист |
MD (Managing Director) | генеральный директор |
mechanic | механик |
police officer | полицейский |
receptionist | администратор |
secretary | секретарь |
security guard | охранник |
shop-assistant | продавец (в магазине) |
stock broker | биржевой брокер |
travel agent | агент по туризму |
university lecturer | преподаватель университета |
How to ask and answer about one’s job:
- What do you do? | Чем Вы занимаетесь? |
- What’s your job? | Какая у Вас работа? |
- I’m an economist. I work in a bank (with ‘in’ say about place or general area, industry). | Я экономист. Я работаю в банке. |
- I work for Gazprom (with ‘for’ use the name of a company). | Я работаю в «Газпроме». |
Exercise 1
Match the jobs and the definitions.
lawyer shop-assistant electrician receptionist
manager university lecturer stock broker mechanic
Someone whose job is to organize and control the work | |
someone who repairs (ремонтирует) cars | |
someone who teaches university students | |
someone who buys and sells stocks (акции) | |
someone whose job is to provide (предоставлять) people with legal services | |
someone whose job is to serve (обслуживать) people in a shop | |
someone whose job is to welcome and help visitors in a hotel or office | |
someone who fits and repairs electrical things |
Exercise 2
You are planning to open a small shop. Your assistant has made a list of vacancies. Do you agree with the list? Do you really need all the people?
List of vacancies:
Director, 2-3 Shop-Assistants, Sales Manager, Customer Service Manager, Accountant, Personnel Manager, Cleaner, Security Guard.
Exercise 3
Think about at least one job that is impossible for the following people.
Model:
People who understand nothing about cars.
The job of a mechanic is impossible for such people.
- people who are afraid of dogs;
- people who didn’t go to the university;
- people who are terrible at numbers and figures;
- people who will not work in the evening or at weekends.
Exercise 4
Look at the vocabulary list and say what professionals you will need in the followingsituations:
- you are planning to open a travel agency;
- you are recruiting the staff for a bank;
- you are the Personnel Manager and are recruiting all the necessary staff for a factory.
Qualities.
Vocabulary list.
Check what you know.
hard-working | трудолюбивый |
lazy | ленивый |
punctual | пунктуальный |
late | опаздывающий |
reliable | надежный |
unreliable | ненадежный |
clever | умный |
flexible | гибкий |
inflexible | негибкий |
ambitious | амбициозный |
unambitious | не амбициозный |
sensible | разумный |
stupid | глупый |
friendly | дружелюбный |
unfriendly | недружелюбный |
kind | добрый |
nice | милый |
pleasant | приятный |
optimistic | оптимистичный |
cheerful | жизнерадостный |
pessimistic | пессимистичный |
generous | щедрый |
mean | скупой |
sensitive | чувствительный |
insensitive | нечувствительный, равнодушный |
honest | честный |
dishonest | нечестный |
self-confident | уверенный |
helpful | готовый помочь, отзывчивый |
shy | застенчивый |
use one’s initiative | инициативный |
easy-going | легкий, общительный |
emotional | эмоциональный |
responsible | ответственный |
Exercise 5
Delete the qualities of character which, in your opinion, the people below should not have:
Personal assistant (hard-working, punctual, flexible, reliable, clever, talkative, friendly).
Bank manager (honest, clever, ambitious, cheerful, generous, emotional, sensible).
Stock broker (hard-working, flexible, reliable, clever, emotional).
Write your own (1-2) similar tasks.
Exercise 6
Complete the sentences:
Your receptionist is very helpful and (дружелюбная).
The accountant is (честный и пунктуальный).
The stock broker is (умный, амбициозный и трудолюбивый).
This manager is (надежный и инициативный).
This girl is too (застенчивая) to work as Sales Manager.
Work in pairs and make up 3 similar sentences for your group mate.
Exercise 7
Which qualities do you find positive? Negative?Write twocolumns of 7-8 qualities.
Exercise 8
Try to guess about your group mate’s character, write 5-6 leading qualities. Let him (her) write his (her) own list. Compare your lists. Now change the roles.
Exercise 9
Write 2-3 descriptions or situations for a quality of character; let your group mates to guess the quality.
E.g.:
He often promises to do things and forgets about it (unreliable).
He can work with different people, both in a team and on his own (flexible).
Exercise 10
Make up a list of 3-4 qualities necessary for the following professions:
- an accountant
- a manager in a bank
- a receptionist
- a stock broker
- a lawyer
- a PR manager.
Exercise 11
Add prefixes to form the opposites of the following words:
- pleasant
- honest
- kind
- friendly
- reliable
- flexible
- sensitive
- ambitious.
Exercise 12
Discuss the following with your group mate; present briefly your common conclusion:
1 What, in your opinion, is the worst quality (from the Vocabulary list)?
2 What qualities, in your opinion, should most people in a society have?
3 Which qualities, in your opinion, are born and which can be developed?
4 Have you ever heard about cross-cultural differences in management? How different, in your opinion, are qualities of American, German, Japanese, Chinese and other managers?
Exercise 13
Write a short essay on the topic:
Are there any qualities you do not have but would like to have? Why do you want to have them? How are you going to develop the qualities if that is possible?
Working Day and Responsibilities.
Working Day.
Vocabulary list.
Check what you know.
regular (normal) working hours | обычный график работы |
to work from 9 to 5 | работать с 9 до 5 |
to have flexi-time | иметь гибкий график |
to do shift work | работать по сменам |
to work overtime | работать сверхурочно |
salary (wages) | зарплата |
to receive holiday pay | получать «отпускные» |
to receive sick pay | получать оплату по «больничному листу» |
Responsibilities
Vocabulary list.
Check what you know.
What does your (his, her, their) job involve? | Что включает ваша работа? |
What do you do in your job? | Что вы делаете на работе? |
I am responsible for…….. | я отвечаю за… |
a department | отдел |
some people | людей |
sales | продажи |
accounts | счета |
customer service | обслуживание клиентов |
insurance | страхование |
security | безопасность |
finance | финансы |
personnel | персонал |
delivery | доставка |
complaints | жалобы |
My job involves meeting a lot of people. | Моя работа включает встречи со многими людьми |
I am in charge of ……… | Я во главе (возглавляю, отвечаю за…) |
I have to deal with………. | Мне приходится заниматься (чем-либо)…. |
I run a restaurant (a shop, a company etc.) | Я управляю рестораном….. |
I have to go /attend a lot of meetings. | Мне приходится посещать… |
I visit clients. | Я посещаю клиентов |
I advise clients. | Я даю советы клиентам |
I do paperwork (write letters, fill in forms). | выполняю бумажную работу (пишу письма, заполняю бланки) |
I maintain computers. | Я обслуживаю компьютеры |
I work at a computer. | Работаю за компьютером |
Input information into a computer | ввожу информацию в компьютер |
answer phone calls | отвечаю на телефонные звонки |
make phone calls | делаю телефонные звонки |
arrange meetings | организовываю встречи |
welcome clients | встречаю клиентов |
send invoices | посылаю счета |
write reports | пишу отчеты |
Exercise 14
Correct the sentences where they are false.
Regular (normal) working hours in Russia are from 11a.m. to 17p.m.
Most people work 10 hours a day in Russia.
In Russia women start their work at 8 a.m., while men start their work at 8.30 a.m.
Any employee at any work can work flexi-time.
It’s your choice whether to have normal working hours or to do shift work in your job.
If you work overtime you must receive extra pay.
According to the Russian legislation, employees who get sick receive sick pay.
Most people receive their salaries in cash.
Exercise 15
Work in pairs with your group mate: tell each other about your parent’s (sister’s, friend’s etc.) working hours; use the following vocabulary:
· regular (normal) working hours
· to work ….. hours a day
· start one’s work at ….. a.m.
· work flexi-time
· to do shift work
· work overtime
Model:
My mother works regular working hours.
She works 8 hours a day.
She starts her work at 9 a.m. and finishes at 6 p.m. (1 hour for lunch).
She doesn’t work flexi-time.
She never does shift work.
Sometimes she works overtime.
Make notes and be ready to present the information you hear to the class.
Exercise 16
Do you know what responsibilities the following jobs involve? Work in pairs and complete the sentences, using Vocabulary list:
Model:
The job of a secretary involves the following: she welcomes clients, makes and answers phone calls. Besides, she does a lot of paperwork.
The job of a manager involves the following:…
The job of an accountant involves the following:….
The job of a lawyer involves the following:….
Exercise 17
Think about your future work. What would you like to be responsible for?
What duties would you like to have in your future work?
Make up the list of them.
Write about the duties you would not like to have.
Make notes and be ready to present the information to the class.
Exercise 18
Work in pairs with your group mate: find out about his/her future responsibilities and duties at work.
For homework:
Exercise 19
Go to the website WORKSMART (or any other site) which giveslegal advice to emloyees who have problems related to working hours in GB.
http://www.worksmart.org.uk/rights/working_hours
Find the answers to the following questions:
· My employer does not keep records of my working hours. Is this permitted? more...
· The HSE (Health and Safety Executive) inspector is coming to investigate our compliance with the Working Time Regulations. What should I do if he or she calls me in? more...
· What are my working hours rights in a nutshell? more...
· Which groups of workers are not covered by working time rules, or treated as a special case? more...
· What counts as working time? more...
· What unpaid overtime counts as working time? more...
· How is my average working week calculated? more...
· Can the period over which my average hours are calculated be varied? more...
· Can I opt out of the 48-hour limit? more...
· Can I opt back into the 48-hour limit? more...
· Can I be made to sign an opt-out? more...
· How do I reverse a working time opt-out? more...
· What does my employer mean when they say my working time is 'unmeasured'? more...
In the office.
Vocabulary list.
Check what you know.
office equipment | оборудование для офиса |
stationery | канцелярские товары |
paper clips | скрепки |
punch | дырокол |
stapler | степлер |
staples | скобы для степлера |
felt tip pen | фломастер |
correction pen | «штрих», замазка |
calculator | калькулятор |
pencil sharpener | точилка |
ruler | линейка |
file | папка |
filing cabinet | шкаф для папок |
drawers | выдвижные полки (в столе) |
tray | лоток |
wastepaper bin (basket) | корзина для мусора |
rubber (eraser) | ластик |
note pad | блокнот |
scissors | ножницы |
hardware | «машины» в офисе |
photocopier | копировальный аппарат |
fax machine | факс |
printer | принтер |
computer | компьютер |
monitor | монитор |
screen | экран |
keyboard | клавиатура |
mouse | «мышь» |
hard disc | жесткий диск |
software | программное обеспечение |
open a document | открыть документ |
save the data in the document | сохранить данные в документе |
cut | вырезать |
copy | копировать |
paste | вставить |
распечатать |
Exercise 20
Describe an office employee’s working place (the desk). What does he (she) usually need for office work?
Exercise 21
You work in an office. Think what stationery should your secretary order every month, every half a year, every year? Make the lists of them.
Exercise 22
You are opening a new office for 10 employees. Together with your group mate (your assistant) write down an order for all the stationery you may need for a month.
Exercise 23
You are creating a Word document. What are the common operations?