Time and venue of a subject matter.

SILLABUS

On CS-1 1220 "Communicative skills-1"

For specialty: specialties: 051301 "The general medicine"

Practical training of 36 (hours)

SIW 18 (hours)

Differential offset: 1-2semestr

In total hours 54

Course: 1

Semester: 1-2

Astana 2012.

Sillabus is made on the basis of the working program

on discipline "Communicative skills-1"

for the specialty "General Medicine"

Sillabus is discussed at meeting

psychiatry and narcology chairs

The protocol No. 1 of September "20", 2012.

Department chair

psychiatry and Suleymenov A.K. narcology.

Sillabus is discussed at meeting

psychiatry and narcology chairs

No. protocol from "" 20 g.

Department chair

psychiatry and Suleymenov A.K. narcology.

Sillabus is discussed at meeting

psychiatry and narcology chairs

No. protocol from "" 20 g.

Department chair

psychiatry and Suleymenov A.K. narcology.

1 . Data on teachers:

Department chair of psychiatry and narcology: Suleymenova Ayzhan Kalibekovna, the candidate of medical sciences, an experience of pedagogical work – 17 years

Scientific interests: Autoagressivnoye behavior at condemned, an internal picture of an illness at patients with schizophrenia.

School of sciences: internal postgraduate study, protection of the master's thesis in 2001году

Gives lectures and gives practical classes in psychiatry, narcology in the Kazakh and Russian languages.

Phone: honeycombs. 8 701 341 12 62

TEACHERS:

1 . Magay Nikolay Valentinovich, the candidate of medical sciences, the associate professor, an experience of pedagogical work - 27 years,

Scientific interests: Problem of treatment of opium drug addiction, diagnostics and treatment of diseases of peripheral nervous system.

School of sciences: protection of the master's thesis

Gives lectures and gives practical classes in communicative skills, psychiatry, narcology in Russian.

Phone: honeycombs. 8 701 131 12 45

2 . Dzhantliyeva Alfyia Maratovna, the assistant, an experience of pedagogical work – 10 years.

Scientific interests: Clinical features of alcoholic psychoses at women, questions of psychology of the patient.

Gives practical classes in psychiatry, narcology and communicative skills in the Kazakh and Russian languages.

Phone: honeycombs. 8 701 552 47 68

3 . Peshkov Tatyana Yakovlevn, the assistant, an experience of pedagogical work – 16 years.

Scientific interests: Suicidology and conflictology questions.

Gives practical classes in disciplines: psychiatry, narcology and communicative skills in Russian.

Phone: сот.8 777 263 65 75

4 . Mukasheva Galliya Rizabekovna, the assistant, an experience of pedagogical work - 6 years

Scientific interests: Syndrome of chronic fatigue, boundary mental disorders.

Gives practical classes in psychiatry, narcology and communicative skills in the Kazakh and Russian languages.

Phone: honeycombs. 8 701 455 48 42

5 . Shamardanova Olga Mikhaelovna, the assistant, an experience of pedagogical work - 16 years

Scientific interests: Somatogenic depressions, influence of personal features of patients on an internal picture of an illness.

Gives practical classes in psychiatry, narcology and communicative skills in Russian.

Phone: honeycombs. 8 702 411 14 99

6 . Rakisheva Akuke Salimzhanovna, an experience of pedagogical work - 2года

Scientific interests: autoagressivny tendencies at patients with heroin dependence

Gives practical classes in psychiatry, narcology and communicative skills in the Kazakh and Russian languages.

Phone: honeycombs. 8 701 9995457

7 . Aytzhanova Aaliyah Dosymbekovna, an experience of pedagogical work – 2 years

Scientific interests: psychosomatic frustration, psychotherapy of diseases of dependence on PEAHENS

Gives practical classes in psychiatry, narcology and communicative skills in the Kazakh and Russian languages.

Phone: honeycombs. 8 702 293 3302

8 . Esmukhanova Gulnara Muratovna, an experience of pedagogical work – 2 years

Scientific interests: communicative skills of communication in the medical environment

Gives practical classes in communicative skills in the Kazakh and Russian languages.

Phone: honeycombs. 8 7015124182

9 . Koyshibekov Tokhtar Toleukhanovich an experience of pedagogical work – 1 year

Scientific interests: kliniko-laboratory diagnostics and psychotherapy of diseases of dependence on PEAHENSПроводит практические занятия по наркологии на казахском и русском языках.

Phone:. 8 702 2249974

10 . Shalabayeva Karlyga Alzhakhanovna, an experience of pedagogical work – 1 year

Scientific interests: skills of communication among employees and interaction with students

Gives practical classes in communicative skills in the Kazakh and Russian languages.

Phone:.

Time and venue of a subject matter.

According to the schedule classes are given on the GKKP "MTsPPZ" clinical base, and also educational rooms of chair of psychiatry and narcology are located at the address of Kabanbay St. of the batyr 29/1, buses No. 25 to a stop "Psychiatric hospital", the bus No. 34 and a share taxi No. 109 to a stop "Medical college"; buses No. 10,41 to a stop "Asia park".

3 . Policy of discipline. Studying discipline "Communicative skills", the student gets idea of the main regularities of psychology of the sick person (criterion of the normal, temporarily changed and painful mentality), psychology of the doctor (the medical worker), psychology of daily communication of the patient and the doctor, the psychological atmosphere of treatment-and-prophylactic establishments, has an opportunity of development of the creative psychological potential, forms integrative, complete medical and humanistic outlook, gains skills of effective establishment of mutual understanding and trust in the relations between the doctor and the patient, at the same time teachers of chair pursue the policy directed on expansion of an outlook, erudition and knowledge themselves.

Teachers of chair give opportunity to students to get acquainted and seize some simple most known kliniko-experimental methods of research of the psychopathological frustration, necessary in practical activities of the doctor.

The psychiatry and narcology chair in discipline studying communicative skills attaches special significance to observance of a subject matter of HIGHER EDUCATION INSTITUTION: obligatory existence of a scrub, replaceable footwear, visit of lectures and practical training with systematic preparation, performance of tasks on SRS and SRSP, ethic деонтологических standards of behavior, culture of communication in the medical environment. The students who are training on a course, are obliged to observe strictly the above norms in общении с коллегами, педагогами и пациентами клиники. При не соблюдении вышеуказанных норм к студентам будут применяться штрафные санкции, а также при двукратном опоздании на занятие на 15 минут и более, студенту выставляется «пропуск занятия по неуважительной причине», при lack of replaceable footwear – the 1st time is exposed "unsatisfactorily", for the 2nd time - "the admission of class in the disrespectful reason".

2 . Program:

2.1 Introduction

Communicative skills are considered as an integral part of dodiplomny and postdegree medical education, continuous professional development and decision-making, and also interactions with colleagues and other experts involved in rendering the medical and social care are important for formation and support of relationship of the doctor with the patient, collecting and exchange of information.

The discipline program "Communicative skills-1" is directed on studying of the basic principles of effective communication with the patient, members of his family, colleagues that is important not only for understanding of a course of a disease of the patient as process, but also for understanding of thinking of the patient, his opinion, feelings and expectations and adoption of the best decision concerning each patient. Effective communication of the doctor and the patient promotes understanding the patient of the appointed inspection and treatment that allows to improve комплайенс (satisfaction of patients) and a state of health of patients.

Communicative competence is necessary for the doctor for successful interaction with colleagues and effective work in team of experts of health care for rendering the qualified medical care.

Communicative competence demands continuous development of skills of communication and continuous improvement of the acquired skills in the course of further training and professional activity.

Object of studying of discipline are the types of communication used by the doctor in professional activity and directed on ensuring its effective interaction with patients, relatives of patients, colleagues

2.2 Discipline purpose: formation and development of the skills necessary for effective communication of the doctor with patients, relatives of patients and colleagues in various situations (in the conditions of clinic, rendering the out-patient help and emergency medical service)

2.3 Problems of discipline:

- assimilation by students of concepts about communicative skills,

communicative process and communicative competence of the doctor- формирование понимания значимости навыков эффективного и

бесконфликтного общения с пациентами, родственниками пациентов и

коллегами;

- formation of idea of psychological requirements to

identity of the doctor correct construction and maintaining the medical

interview to patients

- formation of skills of effective and frictionless communication with

patients, relatives of patients and colleagues

- definition of barriers and the solution of the problems interfering

to effective communication of the doctor and patient

- definition of psychological types of patients and application

effective approaches to creation of relationship between the doctor

and patient

2.4 End results of studying:

The student has to:

Nobility:

- principles of effective communication with patients, relatives

patients and colleagues

- main types of communication which are used by the doctor in

professional activity

- structure of creation of medical interview

- the barriers interfering effective interaction of the doctor and

patient

- methods of effective communication between the doctor, the patient and

relatives of the patient in difficult situations

- main requirements to the identity of the doctor

- importance of continuous improvement of the communicative

skills in professional activity of the doctor.

To be able:

- to apply the principles of effective communication with patients, relatives of patients, colleagues

- to choose and use the corresponding model of the medical

the interview, focused on the patient

- to establish initial mutual understanding and trust with

patient

- to define the reasons of the address of the patient to the doctor

- attentively to listen to the patient and clearly to answer questions of the patient

- to use methods of verbal and nonverbal communication with

patient

- to use questions of open type when carrying out the medical

interview

- to form effective relationship with the patient,patient’s relatives.

- it is correct to inform the patient in an available form

- to be sensitive, care and compassion at communication with the patient,

Members of his family

- to show attention and respect for private life, comfort and

Safety of the patient

- to observe the principles of confidentiality of medical interview

- to realize importance of influence of decisions of the doctor on a condition health

Patient

- to understand importance of continuous improvement of skills of communication

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